1.New call webhook
Integrate Gong and call intelligence tools to catch new calls via webhook and trigger the survey flow.
Send pulse NPS survey to meeting attendees after calls
Automatically monitor new calls in Gong across Google Calendar, Zoho CRM, and Delighted. Instantly send pulse NPS surveys when new calls recorded, calls qualify, or CRM contacts matchβso you can qualify recipients, personalize partner context, and deliver surveys without manual follow-up.
How this automation sends pulse NPS surveys
When a new call is logged, missing follow-up can reduce response rates and insight quality. This automation filters qualifying owners, matches attendees to CRM contacts, and sends pulse surveys with partner contextβso your team can act on feedback fast.
Gongor swap with your favorite app
2.Qualifying owner check
Integrate Filter by Zapier and routing rules to continue only for configured primary owners and qualifying conditions.
Filter by Zapieror swap with your favorite app
3.Find matching event
Integrate Google Calendar and event search tools to locate the call event by title and time window.
Google Calendaror swap with your favorite app
4.Loop through attendees
Integrate Looping by Zapier and email list tools to iterate event attendees and produce one survey per email.
Looping by Zapieror swap with your favorite app
5.Find contact by email
Integrate Zoho CRM and contact lookup tools to search Contacts by loop email and pull partner context fields.
Zoho CRMor swap with your favorite app
6.Send pulse email survey
Integrate Delighted and email survey tools to send the pulse NPS survey and attach CRM fields to each recipient.
Delightedor swap with your favorite app
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Improve customer feedback workflows with automated survey sends, response alerts, and score tracking
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