1.Captures new survey submission
Integrate Typeform and survey form tools to capture new post-booking NPS submissions to trigger the workflow.
Send NPS survey submissions to trip owners by email
Automatically monitor new NPS survey submissions in Typeform across Typeform, Google Sheets, and Gmail. Automatically create tracking rows and send plain-text detractor email alerts to trip owners, so you can act on feedback without manual reporting.
How this automation sends trip owner feedback faster
When new NPS submissions arrive but stay unshared, owners miss the moment to act on feedback and risk repeat detractor experiences. This automation captures Typeform responses, creates a Google Sheets row, and sends an email via Gmailβso your team can respond fast and update records automatically.
Typeformor swap with your favorite app
2.Creates spreadsheet row for responses
Integrate Google Sheets and reporting tools to create a new row and map timestamps, hidden fields, and answers to response columns.
Google Sheetsor swap with your favorite app
3.Sends email to trip owner
Integrate Gmail and email delivery tools to send a plain-text summary to the owner and team with context and row link.
Gmailor swap with your favorite app
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Explore all CSAT & NPS survey management automations
Improve customer feedback workflows with automated survey sends, response alerts, and score tracking
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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