1.Catches completed survey submissions
Integrate Typeform and survey form tools to catch completed submissions and surface key answer groups for triage.
Send NPS survey alerts to marketing inbox for triage
Automatically monitor completed NPS survey submissions across Typeform and Gmail. Get instant inbox alerts when survey submissions captured, scores drop, or open comments submittedβso you can triage replies, escalate low-score signals, and standardize summaries without manual inbox sorting.
How this automation accelerates NPS triage
When new NPS entries arrive, coordinators waste time deciding what matters and where to respond. This automation catches completed submissions and sends filtered email alertsβso your team can triage quickly and act on the right responses.
Typeformor swap with your favorite app
2.Routes only qualifying records
Integrate Filter by Zapier and conditional routing to continue only qualifying submissions so marketing gets relevant alerts.
Filter by Zapieror swap with your favorite app
3.Formats fields for email readability
Integrate Formatter by Zapier and data formatting tools to normalize date and score fields and format the comment block.
Formatter by Zapieror swap with your favorite app
4.Sends email to marketing inbox
Integrate Gmail and email routing tools to send mapped NPS fields to your marketing inbox for fast triage.
Gmailor swap with your favorite app
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Explore all CSAT & NPS survey management automations
Improve customer feedback workflows with automated survey sends, response alerts, and score tracking
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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