1.Detect new payment
Integrate Stripe and payment tracking tools to detect new payment and to start the post-payment timing workflow.
Send NPS email four weeks after payment to customers
Automatically monitor new payments across Stripe and Microsoft Outlook. Get post-payment NPS outreach when payment is captured, payment succeeds, or charges completeβso you can schedule the 4 week timing, personalize recipients, and collect repair feedback without manual follow-up.
How this automation protects timely NPS follow-up
When new payment events happen, delayed outreach can reduce response quality and service insight. This automation delays send timing, then sends a post-payment NPS email with a feedback linkβso your team can collect repair feedback on time.
Stripeor swap with your favorite app
2.Wait four weeks after payment
Integrate Delay by Zapier and scheduling tools to wait four weeks after the New Payment trigger before sending outreach.
Delay by Zapieror swap with your favorite app
3.Send post-payment NPS email
Integrate Microsoft Outlook and email personalization tools to send an NPS email with the feedback form link.
Microsoft Outlookor swap with your favorite app
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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