1.Monitor lead assigned tag
Integrate Kartra and tagging workflows to detect the assigned tag event, then to centralize contact and tag context data.
Send follow-up survey when member tag is added
Automatically watch for lead assigned tag events across Kartra and Delighted. Get targeted email surveys when tag is added, urgent tags apply, or high value members qualifyβso you can capture feedback, personalize surveys, and follow up without manual sending.
How this automation captures CSAT and NPS feedback
When member tags get added but feedback sends lag, you miss timely signals that drive CSAT and NPS improvement. This automation uses Kartra tagging events to send Delighted email surveys and optionally finds or creates recipientsβso your team can act on feedback faster.
Kartraor swap with your favorite app
2.Send email survey
Integrate Delighted and email survey automation to map recipient fields, set a 24 hour delay, and send the survey.
Delightedor swap with your favorite app
3.Find person and send survey
Integrate Delighted and CRM enrichment to find or create the person, attach tag properties, and deliver the survey.
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Improve customer feedback workflows with automated survey sends, response alerts, and score tracking
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Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
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