1.New response detail comes in
Integrate SurveyMonkey to capture new response detail and check readiness for reward processing.
Send five-dollar gift card to completed NPS respondents
Automatically monitor new response detail across SurveyMonkey. Send five-dollar gift cards when responses are completed and an email is provided or reward record is missingβso you can deliver rewards, log sends, and report delivery status without manual follow-up.
How this automation rewards your NPS responses
When new survey response details arrive with completed status and an email, rewards can go missing or duplicate. This automation posts to your gift provider and logs delivery attemptsβso your team can reward respondents and produce accurate marketing ops reporting.
SurveyMonkeyor swap with your favorite app
2.Continues only for completed and emailed
Integrate Filter by Zapier and survey logic to continue only when responses are completed and an email was provided.
Filter by Zapieror swap with your favorite app
3.Finds an existing reward record
Integrate Zapier Tables and table lookups to find a matching record by respondent email.
Zapier Tablesor swap with your favorite app
4.Stops duplicates from sending again
Integrate Filter by Zapier and table checks to stop when a matching record already exists.
5.Posts the gift provider request
Integrate Webhooks by Zapier and gift delivery endpoints to post a reward request with value five.
Webhooks by Zapieror swap with your favorite app
6.Creates a delivery log record
Integrate Zapier Tables and delivery logging tools to create a record for send attempt, timestamp, and status.
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Explore all CSAT & NPS survey management automations
Improve customer feedback workflows with automated survey sends, response alerts, and score tracking
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Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
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