1.Schedules the daily run
Integrate Schedule by Zapier and scheduling tools to trigger the workflow at your configured daily time.
Send daily NPS messages to recent seller opt-outs
Automatically monitor daily opt-out windows across Schedule by Zapier, Google BigQuery, and Webhooks by Zapier. Send NPS messages and log delivery and response status when daily run starts, opt-outs enter window, or query returns contactsβso you can deliver outreach, track outcomes, and follow up without manual outreach.
How this automation protects same-day follow-up
When the daily custom schedule starts, missed seller opt-outs can leave feedback gaps and delay outreach. This automation runs a BigQuery query, sends templated NPS messages, and logs delivery and response statusβso your team can follow up faster.
Schedule by Zapieror swap with your favorite app
2.Runs the opt-out query
Integrate Google BigQuery, analytics tools, and reporting systems to execute your query and return matching contact rows.
Google BigQueryor swap with your favorite app
3.Checks for qualifying rows
Integrate Filter by Zapier and data quality tools to continue only when the query returns one or more rows.
Filter by Zapieror swap with your favorite app
4.Loops through each opt-out
Integrate Looping by Zapier and templating tools to map each contact id to placeholder tokens for sending.
Looping by Zapieror swap with your favorite app
5.Adds a delay between sends
Integrate Delay by Zapier and throttling controls to wait 1 minute between message sends to avoid rate limits.
Delay by Zapieror swap with your favorite app
6.Posts messages and logs
Integrate Webhooks by Zapier, messaging providers, and event logging tools to post the NPS message and record delivery details.
Webhooks by Zapieror swap with your favorite app
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Improve customer feedback workflows with automated survey sends, response alerts, and score tracking
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