1.Detect new NPS feedback row
Integrate Pendo and product analytics tools to catch a new NPS and feedback row for processing.
Create NPS response entries in your feedback tracker
Automatically monitor new NPS and feedback rows from Pendo across analytics and feedback tools. Create and update when new NPS feedback row appears or visitor submits response or feedback text arrivesβso you can normalize fields, create feedback records, and triage sentiment without manual data entry.
How this automation creates your NPS feedback entries
When new NPS responses land in product analytics but are not captured in one place, teams lose time to manual cleanup and reporting delays. This automation filters incomplete inputs, normalizes respondent fields, and creates Notion feedback recordsβso your team can triage sentiment quickly.
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2.Continue only with valid input
Integrate Filter by Zapier and data quality checks to continue only for entries with a valid score or response.
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3.Format respondent name and date
Integrate Formatter by Zapier and data mapping tools to normalize respondent name and submitted date fields.
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4.Create feedback database item
Integrate Notion and feedback databases to create a searchable record and map NPS score, response, and date.
Notionor swap with your favorite app
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Improve customer feedback workflows with automated survey sends, response alerts, and score tracking
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