1.Monitors survey finished responses
Integrate Product Fruits and survey routing tools to extract submission time, contact email, username, and NPS score and comment.
Add onboarding NPS responses to CRM and sheet
Automatically monitor onboarding NPS survey finished events across Product Fruits, HubSpot, and Google Sheets. Create and update when filtered onboarding NPS submissions completeβso you can update contact records, log feedback to a worksheet, and preserve comments without manual reporting.
How this automation accelerates your onboarding feedback
When onboarding NPS survey finished submissions arrive, delays can cause missed follow-up opportunities. This automation captures NPS answers and routing criteria, then updates HubSpot contacts and logs each qualifying response to Google Sheetsβso your team can act quickly.
Product Fruitsor swap with your favorite app
2.Filters for the onboarding NPS
Integrate Filter by Zapier and survey routing tools to continue only when the configured onboarding NPS survey matches.
Filter by Zapieror swap with your favorite app
3.Creates or updates contact
Integrate HubSpot and CRM field mapping to find a contact by email or create one and update NPS properties and notes.
HubSpotor swap with your favorite app
4.Creates spreadsheet row
Integrate Google Sheets and worksheet logging tools to add a row with submission time, email, username, score, and comment.
Google Sheetsor swap with your favorite app
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Explore all CSAT & NPS survey management automations
Improve customer feedback workflows with automated survey sends, response alerts, and score tracking
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Step 1
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Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
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Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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