1.Detects new survey response
Integrate Hotjar and survey tools to detect new NPS submissions for downstream scoring logic.
Add incoming NPS responses and update score breakdowns
Automatically capture each NPS submission across Hotjar and Zapier Tables. Create and update when detractor scores come in, promoter entries arrive, or response reasons changeβso you can recalculate NPS totals, store raw responses, and refresh Notion score pages without manual reporting.
How this automation recalculates NPS score breakdowns instantly
When new NPS survey responses arrive, delays can cause stale score breakdowns and inconsistent reporting. This automation captures submissions and recalculates distributions, then creates records and refreshes Notion score pagesβso your team sees totals immediately.
Hotjaror swap with your favorite app
2.Finds existing score records
Integrate Zapier Tables and database search tools to find rows that match the incoming score.
Zapier Tablesor swap with your favorite app
3.Calculates counts and percentages
Integrate Code by Zapier and analytics tools to compute per score counts, percentages, and the new overall NPS value.
Code by Zapieror swap with your favorite app
4.Creates a new response row
Integrate Zapier Tables and data storage tools to create a new table row for each incoming response.
5.Creates a Notion database item
Integrate Notion and reporting tools to create a canonical item with score, reason, and respondent attributes.
Notionor swap with your favorite app
6.Updates score pages and summary
Integrate Notion and dashboard tools to update score breakdown pages and the overall NPS summary totals.
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Explore all CSAT & NPS survey management automations
Improve customer feedback workflows with automated survey sends, response alerts, and score tracking
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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