1.Runs the daily weekdays trigger
Integrate Schedule by Zapier and time rules to start the daily scan to surface qualifying NPS responses.
Add detractor and passive NPS entries to dashboard
Automatically run daily NPS score checks across Zapier Tables for low-response records. Create and update dashboard entries when detractor or passive scores appearβso you can prioritize follow-up, avoid duplicates, and update source statuses without manual reporting.
How this automation accelerates follow-up NPS coverage
When daily weekdays checks run but low NPS responses stay untracked, follow-up gets delayed and insights get stale. This automation finds qualifying NPS records, classifies detractor and passive scores, updates dashboard and master recordsβso your team can respond to issues faster.
Schedule by Zapieror swap with your favorite app
2.Finds matching low score records
Integrate Zapier Tables to search the master NPS table and select records below the threshold for dashboard inclusion.
Zapier Tablesor swap with your favorite app
3.Stops when no results
Integrate Filter by Zapier to continue only when the lookup returns results and prevent unnecessary downstream work.
Filter by Zapieror swap with your favorite app
4.Iterates returned record IDs
Integrate Looping by Zapier to loop through record IDs and drive per-record lookups and writes.
Looping by Zapieror swap with your favorite app
5.Classifies the NPS score
Integrate Code by Zapier to categorize the looped score as detractor, passive, or promoter for tagging.
Code by Zapieror swap with your favorite app
6.Creates a dashboard row
Integrate Zapier Tables to create a dashboard record mapping identifiers, references, and category for follow-up visibility.
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Explore all CSAT & NPS survey management automations
Improve customer feedback workflows with automated survey sends, response alerts, and score tracking
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Step 1
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Define the trigger
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