1.Find user on call
Integrate PagerDuty and scheduling tools to look up the current shift owner and return the on-call email and identifier.
Set daily on-call topic and update user group
Automatically monitor weekday schedule windows across PagerDuty and Slack. Automatically update the Slack channel topic and on-call user group when shift time hits, weekday schedule triggers, or on-call window startsβso you can reduce manual coordination, improve responder readiness, and keep ownership visible without manual handoffs.
How this automation keeps on-call ownership visible
When the weekday schedule fires, missed updates can cause responders to call the wrong owner and delay response times. This automation finds the current on-call user, updates the Slack channel topic, and replaces the on-call user groupβso your team sees ownership instantly without manual coordination.
PagerDutyor swap with your favorite app
2.Find user by email
Integrate Slack and user directory tools to map the PagerDuty email to a Slack user ID for mentions and group updates.
Slackor swap with your favorite app
3.Get previous on-call value
Integrate Storage by Zapier and data comparison tools to retrieve the prior owner and decide whether an update is needed.
Storage by Zapieror swap with your favorite app
4.Set channel topic
Integrate Slack and messaging templates to set the channel topic with a mention of the current on-call owner.
5.Update on-call user group
Integrate Zapier Functions and group management logic to replace the user group membership with the single current owner.
Zapier Functionsor swap with your favorite app
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Streamline team updates with automated channel alerts, record routing, and follow-up notifications
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