1.Detects incoming telephony webhook payload
Integrate Webhooks by Zapier and telephony webhook tools to receive raw POST payloads and pass the body for processing.
Forward specific inbound SMS to team messaging group
Automatically monitor incoming telephony webhook payloads across Webhooks by Zapier and Code by Zapier. Send a formatted team message when destination numbers match, message text arrives, or parsed fields are readyβso you can deliver triage context, reduce routing delays, and avoid manual copy-paste.
How this automation forwards inbound SMS context
When inbound SMS context arrives, delays can cause missed triage windows. This automation catches webhook payloads, parses and filters destination matches, and posts a formatted message to a team messaging gatewayβso your team gets context fast.
Webhooks by Zapieror swap with your favorite app
2.Parses webhook JSON fields
Integrate Code by Zapier and data parsing tools to parse the raw JSON body and normalize phone numbers into fields.
Code by Zapieror swap with your favorite app
3.Filters configured destination numbers
Integrate Filter by Zapier and destination mapping tools to continue only when the parsed destination matches configured numbers.
Filter by Zapieror swap with your favorite app
4.Posts formatted summary to team group
Integrate Webhooks by Zapier and team messaging gateways to post a concise summary with mapped contact, source, destination, and message text.
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