1.Catch raw chat command payload
Integrate Webhooks by Zapier, webhook routers, and mapping tools to receive raw chat payloads and route parsed inputs for processing.
When raw chat command payloads arrive, delays can cause incorrect hours and missed approvals. This automation parses commands and updates rep status and timesheets, so your team can reconcile work quickly.
Integrate Webhooks by Zapier, webhook routers, and mapping tools to receive raw chat payloads and route parsed inputs for processing.
Integrate Code by Zapier, parsing tools, and mapping utilities to parse command type, username, channel, and timestamps for next steps.
Integrate Zapier Tables and lookup tools to query the rep status table and match by channel name or user identifier.
Integrate Zapier Tables and record update tools to set active status true for clock-in and false for clock-out.
Integrate Zapier Tables and timesheet record stores to create a clock-in timesheet entry and update an open one on clock-out.
Integrate Slack and notification channels to post the parsed status to the rep channel or the configured exceptions channel.
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Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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David Laderberg, VP of Sales
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Marcelo Lebre, Co-Founder
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Rishi Shah, CEO and Co-Founder
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Allen Lai, Head of Customer Experience
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Jacob Sirrs, Marketing Operations Specialist
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