1.Receives reschedule payload
Integrate Webhooks by Zapier and automation utilities to receive the reschedule payload and extract core fields.
When reschedule payloads come in without automatic updates, scheduling details drift and staff assignments get delayed. This automation catches reschedule payloads, finds the right consultation and user, and updates consultation date, reason, and ownerβso changes land fast.
Integrate Webhooks by Zapier and automation utilities to receive the reschedule payload and extract core fields.
Integrate Salesforce and CRM lookup tools to search consultations by contact email and return the consultation record id.
Integrate Salesforce and user directory tools to search active users by email and return the user record.
Integrate Salesforce and CRM update workflows to update consultation date, reason, and owner fields from the payload.
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