1.Detect appointment start events
Integrate Acuity Scheduling to catch the appointment start signal and map client details for SMS follow-up.
When appointment start events fire two days before a scheduled visit, missed messages can leave clients unprepared and owners unaware. This automation formats client contact details and local timing, looks up the right owner contact, and sends templated SMS confirmationsβso your team can reduce last-minute follow-up.
Integrate Acuity Scheduling to catch the appointment start signal and map client details for SMS follow-up.
Integrate Formatter by Zapier and phone validation tools to format and validate the client phone for outreach.
Integrate Formatter by Zapier and timezone formatting tools to render the appointment time in client local display format.
Integrate Formatter by Zapier and lookup tables to map the calendar identifier to the correct owner routing contact.
Integrate Kixie and messaging tools to send the SMS with client name, owner route, and local display time.
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Step 1
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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