1.Catches owner reassignment hook
Integrate Webhooks by Zapier, scheduling tools, and appointment data formats to capture the reassignment signal to trigger job lookup.
When an owner is reassigned, delays can leave appointments booked under the wrong technician and confuse field operations. This automation finds the right job and technician, recreates the appointment and cancels the prior slot, and updates Terros event detailsβso your team can keep scheduling accurate.
Integrate Webhooks by Zapier, scheduling tools, and appointment data formats to capture the reassignment signal to trigger job lookup.
Integrate ServiceTitan, job reference fields, and scheduling records to locate the job and any current appointment id to continue reassignment.
Integrate ServiceTitan and technician directory data to look up the technician id from the incoming technician identifier to assign correctly.
Integrate Formatter by Zapier, date and time utilities, and scheduling windows to convert the source start into formatted start and end timestamps.
Integrate ServiceTitan and scheduling tools to create the new appointment and cancel the prior appointment when an existing id is present.
Integrate Terros, account linking, and external event records to update the event with the correct account, owner, and attendee information.
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