1.Monitors new CMS import rows
Integrate Airtable and spreadsheet tools to capture record identifiers and core CMS fields to prepare knowledge updates.
Push new CMS items into AI knowledge base
Automatically watch for new CMS import rows in Airtable and route content to Relevance AI for your knowledge base. Upsert knowledge entries when import records are added, when content fields update, or when new rows enter the viewβso you can create metadata, keep taxonomy accurate, and mark sources processed without manual follow-up.
How this automation upserts your AI knowledge content
When new CMS import rows land but wait states and field readiness are unclear, knowledge gaps slow search results. This automation watches Airtable import rows, delays for readiness, upserts Relevance AI knowledge, and updates the source row as processedβso your team can reduce stale entries.
Airtableor swap with your favorite app
2.Delays processing for 1 minute
Integrate Delay by Zapier and workflow timing tools to wait 1 minute to allow downstream processing and file readiness before the upsert.
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3.Upserts knowledge entry data
Integrate Relevance AI and metadata mapping tools to map headlines, content, taxonomy, and URL metrics to knowledge records by external key.
Relevance AIor swap with your favorite app
4.Updates source row as processed
Integrate Airtable and record update tools to set a processed flag on the import row using the source record identifier.
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Step 1
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Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
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