1.Catches incoming reschedule webhook
Integrate Webhooks by Zapier, event payload handling, and routing logic to capture the reschedule payload and extract booking identifiers.
When reschedules happen, delays can leave patient schedules out of date and confuse assigned coordinators. This automation receives the reschedule webhook, finds the matching Salesforce Event record, formats new links, and updates the event immediatelyβso your team stays aligned.
Integrate Webhooks by Zapier, event payload handling, and routing logic to capture the reschedule payload and extract booking identifiers.
Integrate Salesforce and CRM lookup tools to find the Event by external event UID and select the first matching record.
Integrate Formatter by Zapier and URL templating tools to generate booking, reschedule, and cancel link texts for the update.
Integrate Salesforce and CRM update fields to map new start and end times, store URL texts, and append the reschedule reason.
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