1.Detects new RMA form row
Integrate Google BigQuery to detect a new RMA form row and map RMA ID and key submission fields to downstream steps.
Send RMA receipt email to customer and ops
Automatically detect new RMA form rows in Google BigQuery and prepare receipt details across your eCommerce ops stack. Send RMA receipt emails to customers and CC ops when shipping requests qualify, so you can cut follow-up work, reduce missed receipts, and keep unit-level context without manual reporting.
How this automation sends RMA receipts faster
When new RMA rows land in your data and requests need review, delays can leave customers without receipts and ops without context. This automation monitors Google BigQuery for new rows, filters qualifying records, enriches unit details, builds an RMA HTML summary, and sends Gmail receipt emailsβso your team can respond quickly.
Google BigQueryor swap with your favorite app
2.Filters qualifying return records
Integrate Filter by Zapier to continue only for qualifying return records and stop processing for non matching entries.
Filter by Zapieror swap with your favorite app
3.Fetches related return unit rows
Integrate Google BigQuery to run a parameterized query mapping RMA ID to fetch related return unit rows.
4.Builds RMA receipt summary HTML
Integrate Code by Zapier to build an RMA summary HTML snippet from quantity and replacement flags.
Code by Zapieror swap with your favorite app
5.Sends RMA receipt email
Integrate Gmail to send the receipt email to the requester and CC internal ops with the summary details.
Gmailor swap with your favorite app
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