1.Catches incoming order webhook
Integrate Webhooks by Zapier and webhook routing to capture incoming order reference and customer contact fields to power fulfillment.
Update orders with tracking and send customer SMS
Automatically receive order webhooks across Zapier, QuickBooks Online, order tables, and customer messaging tools. Create and update when invoices and tracking are foundβso you can find invoices, update orders, and notify customers without manual order updates.
How this automation updates your shipped orders
When an order webhook arrives without verified invoice and tracking details, customers can wait and support requests increase. This automation receives webhook data, finds invoices, updates order records, and notifies customersβso your team can send tracking right away.
Webhooks by Zapieror swap with your favorite app
2.Normalizes invoice lookup date
Integrate Formatter by Zapier and date window tools to adjust the webhook date to an invoice search window for lookup.
Formatter by Zapieror swap with your favorite app
3.Finds invoice and tracking
Integrate QuickBooks Online and accounting data access to search invoices and retrieve invoice link, tracking number, and ship date.
QuickBooks Onlineor swap with your favorite app
4.Finds or updates order record
Integrate Zapier Tables and database mapping to update the order record with invoice link, tracking number, and ship date.
Zapier Tablesor swap with your favorite app
5.Sends SMS with tracking
Integrate Textmagic and messaging templates to find a matching contact and send an SMS with order number, tracking, and invoice link.
Textmagicor swap with your favorite app
6.Adds email to follow-up list
Integrate HubSpot and contact enrichment to add the email to a follow-up list when an SMS contact is not found.
HubSpotor swap with your favorite app
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Accelerate order delivery with automated shipment routing, status updates, and exception alerts
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