- Support Automation
- Ticket Management
- Seamless ticket escalation
Escalate support tickets by creating new issues in project management tools
Automatically escalate incoming support tickets into project tasks to ensure no issue is overlooked and speed up the resolution process. By connecting help desk and project management workflows, teams can reduce manual data entry, maintain consistent status updates, and improve cross-department collaboration. This synchronization delivers visibility into ticket progress and accelerates response times for critical customer issues.
Filter by common apps:
Notion
Filter by Zapier
GitHub
HubSpot
Shortcut
Slack
LiveChat
Jira Software Cloud
Zendesk
Linear
ConnectWise Manage
monday.com
Intercom
Zoho Desk
Salesforce
- Create new GitHub issue and update Notion ticket when marked as ready
- Create story in Shortcut and notify team in Slack when HubSpot ticket owner updates
Create story in Shortcut and notify team in Slack when HubSpot ticket owner updates
- Create new Jira issue from relevant LiveChat support tickets
Create new Jira issue from relevant LiveChat support tickets
- Create issue in Linear when updated ticket in Zendesk meets criteria
Create issue in Linear when updated ticket in Zendesk meets criteria
- Create new issue in Jira Software Cloud when new note is added in ConnectWise Manage
Create new issue in Jira Software Cloud when new note is added in ConnectWise Manage
- Create issue in Linear when column value changes in monday.com
Create issue in Linear when column value changes in monday.com
- Create issue in Linear, and update ticket in Intercom when ticket is updated in Intercom
Create issue in Linear, and update ticket in Intercom when ticket is updated in Intercom
- Create new Jira issue from updated Zoho Desk ticket based on specific criteria
Create new Jira issue from updated Zoho Desk ticket based on specific criteria
- Create new issue in Jira, and update Salesforce ticket with issue identifier
Create new issue in Jira, and update Salesforce ticket with issue identifier