Zoho Desk + ZOKO

Zoho Desk + ZOKO integrations

Send ZOKO messages whenever new messages arrive in Zoho Desk

Stay updated with your customer communications by connecting your Zoho Desk and ZOKO apps with this automation. When a new message comes into Zoho Desk, a corresponding message is immediately sent in ZOKO. This workflow keeps your customer service responsive and efficient, ensuring no communication falls through the cracks.

When this happens...
New MessageTriggers when a new message is added to any ticket in the selected department.
TriggerInstant
automatically do this!
Send MessageSend message to customer on a specific channel
ActionWrite

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More things you can do with Zoho Desk and ZOKO

Discover other triggers and actions you can use with Zoho Desk and ZOKO

- Organization
  Required
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- Organization
  Required
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Instant
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- Organization
  Required
- Department
  Required
Trigger
Instant
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- Organization
  Required
- Department
  Required
- Direction
Trigger
Instant
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- Organization
  Required
- Department
  Required
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Instant
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- Organization
  Required
- Ticket ID
  Required
- File
  Required
- Public
Action
Write
- Organization
  Required
- Account Name
  Required
- Description
- Email
- Website
- Fax
- Phone
- Industry
- Owner ID
- Street
- City
- State
- Country
- Zip Code
- Annual Revenue
Action
Write

- Organization
  Required
- Department
  Required
- Contact
  Required
- Subject
  Required
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- Organization
  Required
- Department
  Required
- Ticket
  Required
- Contact
- Subject
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- Organization
  Required
- Department
  Required
- Ticket Number
  Required
Action
Search
- Organization
  Required
- Email
  Required
- Account
- Last Name
  Required
- First Name
- Title
- Description
- Type
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Search or write
- Events
  Required
- Challenge Token
Trigger
Instant
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- Title
- Description
- Shipping Amt
- Currency
Action
Write
- Customer ID
  Required
- Type of Property
- Title
- Description
- Messages
- Priority
Action
Write
- Category ID
  Required
Action
Write
- Customer ID
  Required
- Tag
  Required
- Channel
Action
Write
- Message ID
  Required
Action
Write
- IDs of messages to be deleted
  Required
Action
Write
- Webhook ID
  Required
Action
Write
- Cart ID
  Required
Action
Write
- Customer ID
  Required
Action
Write
- Customer ID
  Required
- Property ID
  Required
Action
Write
- Message ID
  Required
Action
Write
- Images
- Attributes
- Price
- Tax
- Product ID
  Required
Action
Write
- Page
- Size
- Sort Order
- Sort Col
Action
Write
- Customer ID
  Required
Action
Write
- Page
- Size
- Sort Order
- Sort Col
- Images
- Attributes
- Price
- Tax
Action
Write
- Id or Email
  Required
- First Name
- Last Name
- Email
- Role of agent
- Active
- Available
Action
Write
- Customer ID
  Required
- Property ID
  Required
- Type
- Title
- Description
- Priority
- Messages
Action
Write
- Order ID
  Required
- Status
- Description
- Created At
- Status At
Action
Write
- Webhook ID
  Required
- Webhook url
  Required
- Events
  Required
- Challenge Token
Action
Write
- Customer ID
  Required
Action
Search
- Search Field
Action
Search

- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
- Department
  Required
- Status
  Required
Trigger
Instant
Try It
- Organization
  Required
- Department
  Required
Trigger
Instant
Try It
- Organization
  Required
- Department
  Required
- Ticket
  Required
- Content
  Required
- Public
  Required
Action
Write
- Organization
  Required
- Account
- Last Name
  Required
- First Name
- Title
- Description
- Type
- Email
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Write
- Organization
  Required
- Department
  Required
- Ticket
  Required
- From Address (E-Mail)
  Required
- To Address (E-Mail)
  Required
- Content Type
  Required
- Reply Content
  Required
- Is Forward
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Select Organization
  Required
- Email
  Required
Action
Search
Get Templates
Triggers when you need to get templates
Trigger
Polling
Try It
- Customer ID
  Required
- Tag
  Required
- Channel
Action
Write
- Title
- Description
- Category Level
- Parent Category
Action
Write
- Endpoint url
  Required
- Сhallenge Token
- Events
  Required
Action
Write
- Customer ID
  Required
- Property ID
  Required
Action
Write
- Delivery ID
  Required
Action
Write
- Customer
  Required
Action
Write
- Product ID
  Required
Action
Write
- Agent ID
  Required
- Include teams
Action
Write
- Category ID
  Required
Action
Write
- Page
- Page Size
- Channel
  Required
- Include Assign
- Sort by
- Order by
Action
Write
- Message ID
  Required
Action
Write
- Order ID
  Required
Action
Write
- Webhook ID
  Required
Action
Write
- Page
- Size
- Sort Order
- Sort_col
Action
Write
- Page number
- Size
- Sort Order
- Sorc Col
Action
Write
- Channel
  Required
- Recipient
  Required
- Type
  Required
- Message
- Caption
- Template ID
- Template Args
- Template Language
Action
Write
- Category ID
  Required
- Title
- Description
- Category Level
- Parent Category
Action
Write
- Customer ID
  Required
- Tags
Action
Write
- Product ID
  Required
- Title
- Description
- Stock
- Taxable
- Price Includes Tax
- Vendor Id
- SKU Id
- Weight
- Weight Unit
- Tags
Action
Write
- Fill
Action
Search
- Include Agents
Action
Search
- Search
Action
Search

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

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Related categories

Customer Support

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About ZOKO

ZOKO is a central hub for all your WhatsApp communication: Sales, Marketing and Customer Support from a single WhatsApp number.

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Related categories

Communication