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How Zapier works

Zapier makes it easy to integrate ActiveCampaign with Zoho CRM - no code necessary. See how you can get setup in minutes.

Select a trigger from ActiveCampaign

A trigger is an event that starts your Zap and runs the workflow. For example, with ActiveCampaign, a trigger could be "New or Updated Custom Object Record."
A trigger is the event that kicks off your automated workflow.

Setup an action from Zoho CRM

An action is what takes place after the automation is triggered. For example, with Zoho CRM, the action could be "Add Attachment."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected ActiveCampaign to Zoho CRM

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your ActiveCampaign to Zoho CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about ActiveCampaign + Zoho CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ActiveCampaign and Zoho CRM

How do I set up the integration between ActiveCampaign and Zoho CRM?

To set up the integration between ActiveCampaign and Zoho CRM, you'll need to create a Zap in our platform. Start by choosing ActiveCampaign as your trigger app and selecting a trigger event like 'New Contact Added'. Then, choose Zoho CRM as your action app and select an action like 'Create or Update Lead.' Connect your accounts with API keys or OAuth during this process.

Can I update Zoho CRM contacts automatically when there's a change in ActiveCampaign?

Yes, you can automate updates in Zoho CRM whenever there's a change in ActiveCampaign. By setting up a trigger for an event such as 'Contact Updated' in ActiveCampaign, you can set actions to update corresponding contacts in Zoho CRM seamlessly.

What triggers are supported for ActiveCampaign in this integration?

Supported triggers for ActiveCampaign include 'New Contact Added', 'Contact Updated', or 'Tag Added to Contact'. These triggers allow you to perform specific actions on your Zoho CRM records whenever the associated event occurs.

What actions can be performed in Zoho CRM through this integration?

The integration allows you to perform various actions within Zoho CRM, such as creating or updating leads, tasks, and contacts based on specific triggers from ActiveCampaign events.

Is it possible to create tasks in Zoho CRM through ActiveCampaign activities?

Yes, by setting up the right trigger like 'Tag Added to Contact' in ActiveCampaign, our platform allows you to create tasks automatically within Zoho CRM. This ensures that important activities translate directly into actionable items within your CRM.

How can I handle duplicates when syncing contacts from ActiveCampaign to Zoho CRM?

During the setup of your Zap, you can configure it to either skip duplicates or update existing records. This is typically done by matching email addresses between systems so that only new or modified information results in changes within Zoho CRM.

Do I need any technical skills to connect these two platforms?

No technical skills are required to connect ActiveCampaign with Zoho CRM using our service. The setup process involves selecting from drop-down menus and following simple prompts. Our intuitive interface is designed so that even users without technical expertise can manage their integrations efficiently.

Connect ActiveCampaign and Zoho CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Custom Object
      Required
    • Trigger Events
      Required
    Trigger
    Instant
    Try It
    • Task Type (Optional)
    Trigger
    Instant
    Try It
  • ActiveCampaign triggers, actions, and search
    New Automation Webhook

    Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.

    Trigger
    Instant
    Try It
    • List
      Required
    Trigger
    Instant
    Try It
    • Custom Object
      Required
    Trigger
    Instant
    Try It
  • ActiveCampaign triggers, actions, and search
    New or Updated Account

    Triggers when a new account is added or an existing account's details are updated.

    Trigger
    Instant
    Try It
    • List
      Required
    Trigger
    Instant
    Try It
    • List
      Required
    Trigger
    Instant
    Try It

Learn how to automate ActiveCampaign on the Zapier blog

Learn how to automate Zoho CRM on the Zapier blog

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About ActiveCampaign
ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.
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