Zoho Cliq - Features, Pricing, Alternatives, and More

Jill Duffy
Reviewed by Jill Duffy
Last updated April 17, 2018

When your team is sick of email, it's time to adopt a team chat app. Zoho Cliq is an inexpensive team chat app, sometimes also called a team messaging app, made by Zoho, a company that specializes in low-cost, online office software. What makes Zoho Cliq different from other team messaging apps, such as Slack or Flock, is its column-style interface. You can open several chats or channels in the same window, rather than flip between them. Zoho Cliq is an excellent option for a team messaging app, especially for those who use other Zoho products as well as teams that are on a budget.

"In Zoho Cliq, Prime Time gives organizations a simple way to host major company announcements or live stream other events."

As with most other team messaging apps, Zoho Cliq has three places where teams can chat: public channels, private channels, and private messages. Public channels are discussion feeds that anyone on the team can see and join. Each channel has a name and a purpose, such as Sales Team or Company Announcements. Private channels are similar but membership is by invitation only, which is useful in certain circumstances, such as when financial and legal departments discuss their work. Private messages allow for direct and private communication between two or more people.

Unique to Zoho Cliq is the ability to view several channels or private messages at once. As you click to open each feed, they appear as columns in the main part of the app window. It eliminates having to jump around to different channels every time you receive an update alert. It also helps tremendously when you want to reference information from one channel or private chat while replying to another.

Another compelling feature, Prime Time, is a broadcasting tool that streams a live video feed to up to 100 team members. In Zoho Cliq, Prime Time gives organizations a simple way to host major company announcements or live stream other events.

Zoho Cliq also lets you hold audio and video calls, share files, and invite people who are outside your team to join specified channels. You can "fork" a conversation from a channel, meaning divert it into a private message, for when the content is no longer appropriate for or applicable to the rest of the team. The app has an advanced search function, too, making it easy to view past conversations.

Zoho Cliq has strong appeal to teams that already work in the Zoho ecosystem. While using other Zoho office apps, for example to review company reports, you can easily pull up a Cliq chat window that overlaps on your report window. That way, you can discuss work within the context of that work. It's also well suited to teams on a budget, as Zoho Cliq's highest paid plan costs $3 per person per month costs, which is less than what most other team messaging services charge, usually in the range of $3 to $6 per person per month.

Have any feedback on this overview, or something we should change? Let us know!

Zoho Cliq Features

  • Chat with team members in public groups or in private
  • Make audio/video calls
  • View multiple conversations at once in column-style layout
  • Broadcast announcements with Prime Time live video streaming
  • Search through past conversations
  • Android, iOS, Windows, Mac, and Web apps available

Zoho Cliq Pricing

  • Free for unlimited users, 100GB file storage, up to 100 participants per channel, 10 active integrations, and other limitations
  • $3/person/month for up to 10 team members
  • $2.50/person/month for 11-50 team members
  • $2/person/month for 51-100 team members
  • $1.50/person/month for 101-500 team members
  • $1/person/month for 501 or more team members

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Zoho Cliq is a real time messaging software built to provide enhanced productivity and team collaboration.