Update Zendesk ticket comments when Zoho CRM module entries are updated
Keep your support team in the loop when there's an update in Zoho CRM by automatically adding a comment to a Zendesk ticket. With this workflow, whenever a module entry is updated in Zoho CRM, a comment will be added to a related ticket in Zendesk. This way, your support team can stay informed about the latest changes and provide better customer service.
- When this happens...Updated Module EntryTriggers instantaneously when a module entry is updated
- automatically do this!Add Comment to TicketAdd a Comment to an existing Ticket.
- Free forever for core features
- 14 day trial for premium features & apps
More things you can do with Zoho CRM and Zendesk
Discover other triggers and actions you can use with Zoho CRM and Zendesk
- New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItTriggerPolling - ModuleRequired
Try ItTriggerInstant- New or Updated Lead
Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try ItTriggerPolling - New User
Triggers when a new active user is added to your Zoho CRM account.
Try ItTriggerPolling
- New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItTriggerPolling - New or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try ItTriggerPolling - ModuleRequired
Try ItTriggerInstant- ModuleRequired
Try ItTriggerInstant
Related Zap Templates
- Create Zendesk tickets for new or updated Zoho CRM module entries
- Create or update Zoho CRM module entries for new Zendesk tickets
- Create Zendesk tickets for new Zoho CRM leads to streamline support management
- Create Zoho CRM module entries for new Zendesk organizations
- Add comments to Zendesk tickets from new or updated Zoho CRM module entries
- Create Zendesk users from new or updated Zoho CRM module entries
- Create tickets in Zendesk for new contacts in Zoho CRM
- Create Zendesk users for new module entries in Zoho CRM
- Create or update Zoho CRM module entries from new Zendesk tickets
- Manage new Zendesk users by creating module entries in Zoho CRM
- Create new Zoho CRM module entries from new Zendesk tickets
- Create new Zoho CRM module entries for new Zendesk users









