Update Zendesk ticket comments when Zoho CRM module entries are updated
Keep your support team in the loop when there's an update in Zoho CRM by automatically adding a comment to a Zendesk ticket. With this workflow, whenever a module entry is updated in Zoho CRM, a comment will be added to a related ticket in Zendesk. This way, your support team can stay informed about the latest changes and provide better customer service.
Keep your support team in the loop when there's an update in Zoho CRM by automatically adding a comment to a Zendesk ticket. With this workflow, whenever a module entry is updated in Zoho CRM, a comment will be added to a related ticket in Zendesk. This way, your support team can stay informed about the latest changes and provide better customer service.
- When this happens...Updated Module Entry
Triggers instantaneously when a module entry is updated
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItModuleRequired
Try ItNew or Updated Lead
Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try ItNew User
Triggers when a new active user is added to your Zoho CRM account.
Try It
New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItNew or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try ItModuleRequired
Try ItModuleRequired
Try It