Add comments to Zendesk tickets from new or updated Zoho CRM module entries
Keep your support team updated on important changes in your CRM with this efficient workflow. When a new or updated module entry occurs in Zoho CRM, a comment will be added to the corresponding Zendesk ticket, ensuring your team has the latest information to provide top-notch customer service. Stay organized and streamline your customer support process with this automation.
Keep your support team updated on important changes in your CRM with this efficient workflow. When a new or updated module entry occurs in Zoho CRM, a comment will be added to the corresponding Zendesk ticket, ensuring your team has the latest information to provide top-notch customer service. Stay organized and streamline your customer support process with this automation.
- When this happens...New/Updated Module Entry
Triggers instantaneously when any entry is created or updated in the specified module.
- automatically do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItModuleRequired
Try ItNew or Updated Lead
Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try ItNew User
Triggers when a new active user is added to your Zoho CRM account.
Try It
New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItNew or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try ItModuleRequired
Try ItModuleRequired
Try It