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Zendesk + Zoho CRM

Zendesk + Zoho CRM

Zendesk + Zoho CRM integrations

Add comments to Zendesk tickets from new or updated Zoho CRM module entries

Keep your support team updated on important changes in your CRM with this efficient workflow. When a new or updated module entry occurs in Zoho CRM, a comment will be added to the corresponding Zendesk ticket, ensuring your team has the latest information to provide top-notch customer service. Stay organized and streamline your customer support process with this automation.

  1. When this happens...
    New/Updated Module Entry
    New/Updated Module Entry
    New/Updated Module EntryTriggers instantaneously when any entry is created or updated in the specified module.
  2. automatically do this!
    Add Comment to Ticket
    Add Comment to Ticket
    Add Comment to TicketAdd a Comment to an existing Ticket.
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More things you can do with Zoho CRM and Zendesk

Discover other triggers and actions you can use with Zoho CRM and Zendesk

  • Zoho CRM triggers, actions, and search
    New Contact

    Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Polling
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  • Zoho CRM triggers, actions, and search
    New or Updated Lead

    Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
  • Zoho CRM triggers, actions, and search
    New User

    Triggers when a new active user is added to your Zoho CRM account.

    Trigger
    Polling
    Try It
  • Zoho CRM triggers, actions, and search
    New Lead

    Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
  • Zoho CRM triggers, actions, and search
    New or Updated Contact

    Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
    • Module
      Required
    Trigger
    Instant
    Try It
    • Module
      Required
    Trigger
    Instant
    Try It
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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About Zoho CRM
Zoho CRM is an AI-powered sales CRM that empowers teams to work together better and close more deals.
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