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Zendesk + ZeptoMail

Create Zendesk tickets from new bounced emails in ZeptoMail

Every bounced email requires your attention. You can use this integration to create a Zendesk ticket every time a new email sent from ZeptoMail bounces. Your team can then troubleshoot it and ensure better deliverability for future emails.

Every bounced email requires your attention. You can use this integration to create a Zendesk ticket every time a new email sent from ZeptoMail bounces. Your team can then troubleshoot it and ensure better deliverability for future emails.

  1. When this happens...
    ZeptoMailZeptoMail
    New Email Activity

    Triggers when there is an email bounce, open or click.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Mail AgentRequired

    • Email ActivitiesRequired

    Trigger
    Instant
    Try It
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • Mail AgentRequired

    • Bounce AddressRequired

    • From AddressRequired

    • From Name

    • ToRequired

    • SubjectRequired

    • Body

    • Reply To

    • CC

    • BCC

    • content

    • file name

    • mime type

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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zeptomail logo

About ZeptoMail

ZeptoMail is a developer-friendly and secure transactional email service for your applications.

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