Workable + Zendesk

Create tickets in Zendesk for new candidates in Workable

Streamline your candidate tracking process with this efficient workflow. Whenever a new candidate is added in Workable, it initiates a process to create a ticket in Zendesk. This integration helps you keep track of all candidate details in one place, minimizing the time spent on manual data entry and enhancing productivity.

When this happens...
New Candidate
Triggers when a new candidate is created. Optionally, you can specify a specific job and stage to limit by.
TriggerInstant
automatically do this!
Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

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Supported triggers and actions

- Account
- Job
- Stage
Trigger
Instant
Try It
- Account
- Job
- Stage
Trigger
Instant
Try It
- AccountRequired
- Address
- Cover Letter
- Disqualification Reason
- Disqualified
- Domain
- EmailRequired
- First NameRequired
- Headline
- Last NameRequired
- Phone
- Resume URL
- Summary
- Comment
- JobRequired
- SourcedRequired
- Stage
Action
Write
- AccountRequired
- JobRequired
- CodeRequired
- Hiring ManagerRequired
- OwnerRequired
- Plan DateRequired
- ReasonRequired
Action
Write
- AccountRequired
- Candidate E-MailRequired
- Job
- Stage
Action
Search

- AccountRequired
- Job TitleRequired
Action
Search
New Group
Triggers when a new group is created.
Trigger
Polling
Try It

- ViewRequired
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write

- AccountRequired
- Job
- Stage
Trigger
Polling
Try It
- AccountRequired
- CandidateRequired
- CommentRequired
- MemberRequired
- Policy
Action
Write
- AccountRequired
- JobRequired
- CandidateRequired
- StageRequired
- MemberRequired
Action
Write
- AccountRequired
- CandidateRequired
- Overwrite Existing Tags?
- TagsRequired
Action
Write
- AccountRequired
- Candidate E-MailRequired
- JobRequired
- Stage
Action
Search
- AccountRequired
- Candidate E-MailRequired
- JobRequired
- Stage
- Address
- Cover Letter
- Disqualification Reason
- Disqualified
- Domain
- EmailRequired
- First NameRequired
- Headline
- Last NameRequired
- Phone
- Resume URL
- Summary
- Comment
- SourcedRequired
Action
Search or write
- TagsRequired
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Comment format
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write

About Workable

Workable is a beautifully simple tool that helps you advertise jobs, screen candidates and accelerate your company's hiring process.

Learn more

Related categories

HR Talent & Recruitment

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more

Related categories

Customer Support

Workable + Zendesk

Create tickets in Zendesk for new candidates in Workable

New Candidate

Updated Candidate Stage

Create Candidate

Create Requisition

Find Candidate

Find Job

New Group

New Ticket in View

Tag Added to User

New Suspended Ticket

Updated Ticket

New View

Create Organization

Create Ticket

Add Comment to Ticket

Update Organization

Update User

API Request (Beta)

Find Ticket Comments

Find a Group

Find an Organization

Find or Create Organization

New Disqualified Candidate

Add Comment Candidate

Move Candidate Stage

Add Tag to Candidate

Find Candidate in Job

Find or Create Candidate

New Tag Added to Ticket

New Ticket

New Organization

New Action on Ticket

New User

Delete User

Remove Tag(s) from Ticket

Attach File to Ticket

Add Tag(s) to Ticket

Update Ticket

Create User

Find an Agent

Find Tickets

Find Latest Comment

Find a User

Find or Create User

About Workable

Related categories

About Zendesk

Related categories

Similar apps

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