WATI + Shopify Integrations

How to connect WATI + Shopify

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Send Whatsapp template messages in WATI and emails via Zoho Mail for new orders in Shopify
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Shopify + Zoho Mail + WATI
Send template messages in WATI for new orders received on Shopify
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Shopify + WATI

Send Whatsapp template messages in WATI and emails via Zoho Mail for new orders in Shopify

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Shopify + Zoho Mail + WATI

Send template messages in WATI for new orders received on Shopify

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Shopify + WATI

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Do Even More with WATI + Shopify

With Zapier, you can do more than just connect 2 apps—you can automate entire processes from beginning to end! Here are some popular ways users make their WATI + Shopify workflows do more for them.

Zapier users love adding Zoho Mail to their workflows
Send Whatsapp template messages in WATI and emails via Zoho Mail for new orders in Shopify
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Send Whatsapp template messages in WATI and emails via Zoho Mail for new orders in Shopify
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Shopify + WATI + Zoho Mail

Supported triggers and actions

What does this mean?

New Contact Created
When a new contact is created from an incoming whatsapp message
Trigger
Instant
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- WhatsApp NumberRequired
  Enter a valid whatsapp number with country code. e.g. 85264318721
- Contact NameRequired
  Enter the name of contact.
- Custom Params
  Enter the custom params(name: value) separating by comma(,) or you may skip to input. e.g. skype: xyz, age: 30
Action
Write
- WhatsApp NumberRequired
  Enter a valid whatsapp number with country code. e.g. 85264318721
- Template NameRequired
  Select a template to be sent.
- Broadcast NameRequired
  Enter a broadcast name.
- Custom Params
  Enter the custom params(name: value) separating by comma(,) which will be used in the template message. e.g. name: John, age: 30
Action
Write
- BlogRequired
Trigger
Scheduled
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- Abandoned Cart Age (Hours)Required
  How many hours old must abandoned carts be to trigger this Zap?
Trigger
Scheduled
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- Payment Status
  What payment status will trigger this Zap?
- Order Status
  What order status will trigger this Zap? (Use the different trigger if you want cancelled orders!)
- Fulfillment Status
  What fulfillment status will trigger this Zap?
Trigger
Scheduled
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New Order (Any Status)
Triggers when a new purchase is made (of any order status).
Trigger
Scheduled
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Updated Customer
Triggers when a customer's information is updated.
Trigger
Instant
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- BlogRequired
- TitleRequired
- Author NameRequired
- ContentRequired
  Supports HTML.
- Featured Image URL
- Excerpt/Summary
  Supports HTML.
- Tags
- Is Published?
  Defaults to yes.
Action
Write
- LocationRequired
- ProductRequired
- Product VariantRequired
- Adjust Quantity By
  You can use positive or negative numbers, like 4 or -3. The number you enter will be added to or subtracted from the current quantity.
- Set Quantity To
  You can use positive or negative numbers, like 4 or -3. The quantity will be set to the number you enter.
Action
Write
- TitleRequired
- Product TypeRequired
- VendorRequired
- Product Description
  Can use html elements.
- Tags
  Comma Separated list of tags.
- Published At
  The date and time when the product was published. This must be a date in the past. Defaults to the current date if left blank.
- Price
  Creates a single product variation in Shopify and assigns the price to this variation.
- Inventory Policy
  What should Shopify do when inventory is exhausted: deny sales or continue selling?
- Image URL
  URL of an image to use for this new product.
- More Image URLs
- SKU
- Is Published?
  Defaults to yes.
- Publish to Point of Sale
  Defaults to yes.
Action
Write
- CustomerRequired
  The customer to update.
- First Name
- Last Name
- Email Address
- Tags
  Setting any tags here will replace all existing tags for this customer.
- Phone Number
- Note
- Tax Exempt
  If "Yes", taxes won't be applied at checkout for this customer.
- Accepts Marketing
Action
Write
- ProductRequired
- Product VariantRequired
- Title
- Price
- Compare at Price
- SKU
Action
Write
- Product TitleRequired
Action
Search
- Name
- Email AddressRequired
- First NameRequired
- Last NameRequired
- Company Name
- Street Address
- Street Address Line 2
- City
- State
- State/Province Code
  E.g. "KY" or "MI"
- Country
  Country is required if the other address fields are filled.
- Zip Code
- Phone
- Tags
- Note
- Accepts Marketing
  Defaults to "no".
- Tax Exempt
  If "Yes", taxes won't be applied at checkout for this customer.
- Send E-Mail Invite
Action
Search or write
- ProductRequired
  Product to add this variant to.
- TitleRequired
- Price
- Compare at Price
- SKU
- Inventory Policy
  What should Shopify do when inventory is exhausted: deny sales or continue selling?
Action
Search or write

New Incoming Message
When there is any incoming message on your number
Trigger
Instant
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- WhatsApp NumberRequired
  Enter a valid whatsapp number with country code. e.g. 85264318721
- Message TextRequired
  Enter your message text to send
Action
Write
- WhatsApp NumberRequired
  Enter a valid whatsapp number with country code. e.g. 85264318721
- Custom ParamsRequired
  Enter the custom params(name: value) separating by comma(,). e.g. name: John, age: 30
Action
Write
New Customer
Triggers when a new customer is added to your Shopify account.
Trigger
Scheduled
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New Cancelled Order
Triggers whenever a order is "cancelled" (with line item support).
Trigger
Scheduled
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New Order
Triggers when a new purchase is made (only open orders) (with line item support).
Trigger
Scheduled
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New Product
Triggers when a new product is added to your Shopify store.
Trigger
Scheduled
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- Payment Status
  What payment status will trigger this Zap?
- Order Status
  What order status will trigger this Zap?
- Fulfillment Status
  What fulfillment status will trigger this Zap?
Trigger
Scheduled
Try It
- First NameRequired
- Last NameRequired
- Email AddressRequired
- Company Name
- Street Address
- Street Address Line 2
- City
- State
- State/Province Code
  E.g. "KY" or "MI"
- Country
  Country is required if the other address fields are filled.
- Zip Code
- Phone
- Tags
- Note
- Accepts Marketing
  Defaults to "no".
- Tax Exempt
  If "Yes", taxes won't be applied at checkout for this customer.
- Send E-Mail Invite
Action
Write
- Email
  An email for your customer.
- Product
  Only used if you select a product variant below.
- Product Variant
  Requires a Product chosen above. If you choose a variant, you can still fill in the Product Title and the Product Price to override the regular values.
- Product Quantity
- Product Title
- Product Price
- Weight in Grams
- Note
- Discount - Type
  To use this, please also enter a value in the "Discount - Amount" field.
- Discount - Amount
  The "Discount - Type" field determines how this value is used. For a fixed amount, enter 5.00 to discount $5.00. For a percentage, enter .25 to discount 25%.
- Discount - Code
  Defaults to "Custom discount". For the discount to be applied, you must also enter values for Discount Type and Amount.
- Additional Details
  Extra metadata about the order, defined as key/value pairs. For example, Favorite color: Blue.
- Tags
- Location
- Send Receipt
  Should an order confirmation be sent to the customer?
- Send Fulfillment Receipt
  Should a fulfillment confirmation be sent to the customer?
- Inventory Behaviour
  How do you want your inventory to update with this order? Default is "Bypass".
- Financial Status
- Fulfillment Status
- Shipping Address - First name
- Shipping Address - Last name
- Shipping Address - Company
- Shipping Address - Phone
- Shipping Address - Address
- Shipping Address - Address con't
- Shipping Address - City
- Shipping Address - Country
- Shipping Address - State/Province/Region
- Shipping Address - Postal/Zip code
- Billing Address - First name
- Billing Address - Last name
- Billing Address - Company
- Billing Address - Phone
- Billing Address - Address
- Billing Address - Address con't
- Billing Address - City
- Billing Address - Country
- Billing Address - State/Province/Region
- Billing Address - Postal/Zip code
- Source Name
  Where the order originated.
Action
Write
- ProductRequired
  Product to add this variant to.
- TitleRequired
- Price
- Compare at Price
- SKU
- Inventory Policy
  What should Shopify do when inventory is exhausted: deny sales or continue selling?
Action
Write
- ProductRequired
- Title
- Product Type
- Vendor
- Product Description
  Can use html elements.
- Tags
  Comma Separated list of tags. Will replace existing.
- Price
  Creates a single product variation in Shopify and assigns the price to this variation.
- Images
  URL of one or more images to use for this product.
- SKU
- Is Published?
  Defaults to yes.
- Publish to Point of Sale
  Defaults to yes.
Action
Write
- Name
- Email
Action
Search
- ProductRequired
  Product to choose the variant for.
- Product Variant TitleRequired
Action
Search
- Product TitleRequired
- Product TypeRequired
- VendorRequired
- Product Description
  Can use html elements.
- Tags
  Comma Separated list of tags.
- Published At
  The date and time when the product was published. This must be a date in the past. Defaults to the current date if left blank.
- Price
  Creates a single product variation in Shopify and assigns the price to this variation.
- Inventory Policy
  What should Shopify do when inventory is exhausted: deny sales or continue selling?
- Image URL
  URL of an image to use for this new product.
- More Image URLs
- SKU
- Is Published?
  Defaults to yes.
- Publish to Point of Sale
  Defaults to yes.
Action
Search or write

How WATI + Shopify Integrations Work

Step 1: Authenticate WATI and Shopify.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect WATI + Shopify

About WATI

WATI is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.

Learn more

Related categories

Communication

About Shopify

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.

Learn more

Related categories

eCommerce

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WATI + Shopify Integrations

How to connect WATI + Shopify

Send Whatsapp template messages in WATI and emails via Zoho Mail for new orders in Shopify

Send template messages in WATI for new orders received on Shopify

Send Whatsapp template messages in WATI and emails via Zoho Mail for new orders in Shopify

Send template messages in WATI for new orders received on Shopify

Connect your apps and automate workflows

Do Even More with WATI + Shopify

Send Whatsapp template messages in WATI and emails via Zoho Mail for new orders in Shopify

New Contact Created

Add a Contact

WhatsApp NumberRequired

Contact NameRequired

Custom Params

Send Template Message

WhatsApp NumberRequired

Template NameRequired

Broadcast NameRequired

Custom Params

New Blog Entry

BlogRequired

New Abandoned Cart

Abandoned Cart Age (Hours)Required

New Paid Order

Payment Status

Order Status

Fulfillment Status

New Order (Any Status)

Updated Customer

Create Blog Entry

BlogRequired

TitleRequired

Author NameRequired

ContentRequired

Featured Image URL

Excerpt/Summary

Tags

Is Published?

Update Inventory Quantity

LocationRequired

ProductRequired

Product VariantRequired

Adjust Quantity By

Set Quantity To

Create Product

TitleRequired

Product TypeRequired

VendorRequired

Product Description

Tags

Published At

Price

Inventory Policy

Image URL

More Image URLs

SKU

Is Published?

Publish to Point of Sale

Update Customer

CustomerRequired

First Name

Last Name

Email Address

Tags

Phone Number

Note

Tax Exempt

Accepts Marketing

Update Product Variant

ProductRequired

Product VariantRequired

Title

Price

Compare at Price

SKU

Find Product by Title

Product TitleRequired

Find or Create Customer

Name

Email AddressRequired