Upvoty + Zendesk

Upvoty + Zendesk integrations

Create new Zendesk tickets from new Upvoty comments

Keep your customer support efficient and reactive with this smart workflow. When a new comment is posted in Upvoty, it instantly creates a ticket in Zendesk. This ensures that every piece of feedback is heard and responded to promptly, improving your customer service and helping your team stay proactive. No more manual checks, let this automation handle it all.

When this happens...
New CommentTriggers when a new comment is posted.
TriggerInstant
automatically do this!
Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

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More things you can do with Upvoty and Zendesk

Discover other triggers and actions you can use with Upvoty and Zendesk

- Category
Trigger
Instant
Try It
- Category
Trigger
Instant
Try It
- Feedback
  Required
- Notify voters?
  Required
- Status
Action
Write
- Search Query
  Required
Action
Search
New Group
Triggers when a new group is created.
Trigger
Polling
Try It

- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It

- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

- Category
Trigger
Instant
Try It
- Category
Trigger
Instant
Try It
- Category
  Required
- Title
- Content
- Private?
Action
Write
- Search Query
  Required
- Category
  Required
- Title
- Content
- Private?
Action
Search or write
- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

About Upvoty

Upvoty is a user feedback tool with feature voting. Turn user feedback into actionable product optimizations!

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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Related Zap Templates

Create Zendesk tickets from new Upvoty feedback

Related Zap Templates

Create Zendesk tickets from new Upvoty feedback