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Twilio + Zoho CRM

Update Zoho CRM module entries when new Twilio calls come in

Stay on top of your customer calls by updating your Zoho CRM records with new call details from Twilio. With this automation, every time you receive a new call in Twilio, the corresponding module entry in Zoho CRM will be updated, ensuring an accurate and up-to-date record of your customer interactions. No more manual data entry, saving you time and avoiding costly errors.

Stay on top of your customer calls by updating your Zoho CRM records with new call details from Twilio. With this automation, every time you receive a new call in Twilio, the corresponding module entry in Zoho CRM will be updated, ensuring an accurate and up-to-date record of your customer interactions. No more manual data entry, saving you time and avoiding costly errors.

  1. When this happens...
    TwilioTwilio
    New Call

    Triggered when a call is finished on your Twilio number.

    TriggerInstant
  2. automatically do this!
    Zoho CRMZoho CRM
    Update Module Entry

    Update existing entry in the selected module

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Twilio triggers, actions, and search

    New Phone Number

    Triggered when you add a new phone number.

    Trigger
    Scheduled
    Try It
  • Twilio triggers, actions, and search

    New Recording

    Triggered when a new recording is available on your account.

    Trigger
    Scheduled
    Try It
  • Twilio triggers, actions, and search

    New Transcription

    Triggered when a new transcription is available on your account.

    Trigger
    Scheduled
    Try It
    • From NumberRequired

    • Alphanumeric Sender ID

    • To NumberRequired

    • MessageRequired

    • Media Url

    • Send Large Messages?

    Action
    Write
  • Twilio triggers, actions, and search

    New Call

    Triggered when a call is finished on your Twilio number.

    Trigger
    Instant
    Try It
    • To NumberRequired

    • Apply US Prefix

    Trigger
    Scheduled
    Try It
    • From NumberRequired

    • To NumberRequired

    • MessageRequired

    • Voice

    • Language

    • Send Digits

    Action
    Write
    • Welcome

    Action
    Write
twilio logo
twilio logo

About Twilio

An easy tool for developers to send and receive SMS and voice calls.
Learn moreHelp

Related categories

  • Phone & SMS

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About Zoho CRM

Zoho CRM is a web-based CRM designed to attract, retain, and satisfy customers to grow your business.

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