Connect PagerDuty and Telnyx to power AI-driven automation

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Easy visual workflow builder
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Choose a Trigger

Choose an Action

Launch your first automated workflow

Start with a template that brings PagerDuty and Telnyx together. Build enterprise-grade automation in minutes.

Our most popular template

Send notifications about new PagerDuty incidents via Telnyx SMS
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PagerDuty + Telnyx
Instantly alert on-call engineers to critical incidents
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PagerDuty + Filter by Zapier + Zapier Tables + 1 more

Send notifications about new PagerDuty incidents via Telnyx SMS

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PagerDuty + Telnyx

Instantly alert on-call engineers to critical incidents

Details

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PagerDuty + Filter by Zapier + Zapier Tables + 1 more

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate PagerDuty with Telnyx - no code necessary. See how you can get setup in minutes.

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Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New or Updated Incident" from PagerDuty.

Add your action

An action happens after the trigger—such as "Dial a Number" in Telnyx.

You’re connected!

Zapier seamlessly connects PagerDuty and Telnyx, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Event Type
- Assigned To
- Service ID
  Required
Trigger
Instant
Try It
- Integration Key
  Required
- Incident Key
  Required
- Incident Key Filter Regex
- Description
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
List TeXML Applications
Retrieves a list of TeXML applications on a Telnyx profile -
Trigger
Polling
Try It
- Application Name
  Required
Trigger
Instant
Try It

- Fax Application Name
  Required
- Webhook Event Failover Url
Trigger
Instant
Try It
- Application Name
  Required
- Webhook Failover Url
Trigger
Instant
Try It

- Call Control Id
  Required
- Audio URL
  Required
- Stop
- Overlay
- Loop
Action
Write
- Source Number (+E.164 Format) Example: +14005550000
  Required
- Destination Number (+E.164 Format) Example: +13005550000
  Required
- Message Content
  Required
Action
Write
- From
  Required
- To
  Required
- Text
  Required
Action
Write
- TeXML Application ID
  Required
- From
  Required
- To
  Required
- Dynamic Variables
Action
Write

- Integration Key
  Required
- Incident Key
  Required
- Incident Key Filter Regex
- Description
Action
Write
- Integration Key
  Required
- Description
  Required
- Incident Key
- Incident Key Filter Regex
- Source URL
- Source Name
Action
Write
- Schedule
  Required
- Start Time
  Required
- End Time
  Required
Action
Search
New Phone Number
Triggers on a new order of a phone number
Trigger
Polling
Try It
- Application Name
  Required
Trigger
Instant
Try It
- Application Name
  Required
- Webhook Failover
Trigger
Instant
Try It
- Connection Id
  Required
- Source Number
  Required
- Destination Number (+E.164 Format) Example: +13005550000
  Required
- From Display Name
Action
Write
- Source Number (+E.164 Format) Example: +14005550000
  Required
- Destination Number (+E.164 Format) Example: +13005550000
  Required
- Connection Id
  Required
- PDF Url
  Required
- T.38 Enabled
Action
Write
- From Number (+E.164 Format) Example: +14005550000
  Required
- To Number (+E.164 Format) Example: +1333555000
  Required
- Media URL
  Required
- Subject Line
- Text
Action
Write
- Call Control Id
  Required
- Speaking Voice
  Required
- Language
  Required
- Text
  Required
- Stop
Action
Write

For AI agents & developers

Use PagerDuty and Telnyx with AI agents and code

Beyond Zap workflows. Call PagerDuty and Telnyx actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose PagerDuty and Telnyx actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Add Acknowledge Event
Dial a Number

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger PagerDuty and Telnyx actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* pagerduty / telnyx action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

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G2 Badge - Leader Mid-Market - Winter 2024

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect PagerDuty and Telnyx to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate PagerDuty on the Zapier blog

Make work flow with AI

Level up your PagerDuty to Telnyx integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.

HelpHelp

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About Telnyx

Telnyx is a full-featured global communications platform with an SMS API built for reliable, enterprise-grade messaging on a secure network.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

Connect PagerDuty and Telnyx to power AI-driven automation

Launch your first automated workflow

Send notifications about new PagerDuty incidents via Telnyx SMS

Instantly alert on-call engineers to critical incidents

Send notifications about new PagerDuty incidents via Telnyx SMS

Instantly alert on-call engineers to critical incidents

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use PagerDuty and Telnyx with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect PagerDuty and Telnyx to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Learn how to automate PagerDuty on the Zapier blog

3 ways to automate PagerDuty

Make work flow with AI

Connect PagerDuty to Telnyx on the world's largest no-code automation platform