Tally + TOPdesk integrations
Create TOPdesk incidents from new Tally submissions
Effortlessly manage incidents in TOPdesk whenever a new submission is received in Tally. With this workflow, each new submission in Tally instantly creates an incident in TOPdesk, streamlining the process of handling issues and ensuring a more efficient response. Save time and enhance your incident management process with this powerful integration.
- When this happens...New SubmissionTriggers when a new form submission is received.
- automatically do this!Create an IncidentCreate an incident
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More things you can do with Tally and TOPdesk
Discover other triggers and actions you can use with Tally and TOPdesk
- Select a formRequired
Try ItTriggerInstant- Operator Group
Try ItTriggerPolling- Operator Group
Try ItTriggerPolling- Incident status
- Caller TypeRequired
- Brief description
- Request
- Action
- Set action invisible for caller
- Entry type
- Call type
- Category
- Subcategory
- External Number
- Impact
- Urgency
- Priority
- Operator group
- Processing Status
- Closure code
- Supplier
- Feedback Rating
- Feedback Message
- Major Call
- Linked to Major Call
- Id
- Type
- Date
ActionWrite
- Trigger ConditionRequired
- Status (First or second line)Required
- Category
- Subcategory
- Operator Group
- Supplier
Try ItTriggerPolling- Trigger ConditionRequired
- External Number Filled Condition
- Level (First or second line)Required
- Entry type
- Call type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Try ItTriggerPolling- Trigger ConditionRequired
- External Number Filled Condition
- Level (First or second line)Required
- Entry type
- Call Type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Try ItTriggerPolling- Incident NumberRequired
- Brief description
- Action
- Set action invisible for caller
- External Number
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Target Date
- Operator Group
- Status
- Closure code
- Feedback Rating
- Feedback Message
- Id
- Type
- Date
ActionWrite
The simplest way to create beautiful forms and surveys, for free.
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Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.
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