Create TOPdesk incidents from new Tally submissions
Effortlessly manage incidents in TOPdesk whenever a new submission is received in Tally. With this workflow, each new submission in Tally instantly creates an incident in TOPdesk, streamlining the process of handling issues and ensuring a more efficient response. Save time and enhance your incident management process with this powerful integration.
Effortlessly manage incidents in TOPdesk whenever a new submission is received in Tally. With this workflow, each new submission in Tally instantly creates an incident in TOPdesk, streamlining the process of handling issues and ensuring a more efficient response. Save time and enhance your incident management process with this powerful integration.
- When this happens...New Submission
Triggers when a new form submission is received.
- automatically do this!Create an Incident
Create an incident
- Free forever for core features
- 14 day trial for premium features & apps
Select a formRequired
Try ItOperator Group
Try ItOperator Group
Try ItIncident status
Caller TypeRequired
Brief description
Request
Action
Set action invisible for caller
Entry type
Call type
Category
Subcategory
External Number
Impact
Urgency
Priority
Operator group
Processing Status
Closure code
Supplier
Feedback Rating
Feedback Message
Major Call
Linked to Major Call
Id
Type
Date
Trigger ConditionRequired
Status (First or second line)Required
Category
Subcategory
Operator Group
Supplier
Try ItTrigger ConditionRequired
External Number Filled Condition
Level (First or second line)Required
Entry type
Call type
Category
Subcategory
Impact
Urgency
Priority
Operator Group
Supplier
Status (Processing Status)
Try ItTrigger ConditionRequired
External Number Filled Condition
Level (First or second line)Required
Entry type
Call Type
Category
Subcategory
Impact
Urgency
Priority
Operator Group
Supplier
Status (Processing Status)
Try ItIncident NumberRequired
Brief description
Action
Set action invisible for caller
External Number
Category
Subcategory
Impact
Urgency
Priority
Target Date
Operator Group
Status
Closure code
Feedback Rating
Feedback Message
Id
Type
Date