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Zapier makes it easy to integrate Support Board with Delay by Zapier - no code necessary. See how you can get setup in minutes.
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Support Board
Support Board
1. Choose trigger event
Delay by Zapier
Delay by Zapier
2. Choose action
1. Select the event
Setup
Test
Support Board
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "Conversation Status Updated" from Support Board.
Add your action
An action happens after the trigger—such as "Delay For" in Delay by Zapier.
You’re connected!
Zapier seamlessly connects Support Board and Delay by Zapier, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Conversation Status Updated
Triggers when the status code of a conversation changes.
Triggers when a user registers successfully from the registration form of the chat. This Webhook is sent only if the registration is successful. This Webhook is sent also if the registration is updated via the registration form of a Rich Message.
Triggers when the user submits the values inserted in a Rich Message. All the Rich Messages that require the submitting of data fire this Webhook, some of them are the follow-up email form, the registration form, the buttons.
Create a new record or update an existing record in your app.
The action is irreversible
User ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Conversation ID
Message
Attachments
Language
Event
Parameters
Audio
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Conversation ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Conversation ID
Required
User ID
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Setting
Required
Default
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
ID
Required
Sub ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
User ID
Required
Conversation ID
Required
Datetime
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Conversation ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Get Settings
Returns an array with all the settings.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Conversation ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Email
Password
User ID
Token
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
User ID
Required
Conversation ID
Required
Message
Attachments
Conversation Status Code
Payload
Queue
Recipient ID
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
PSID
Required
Message
Attachments
Metadata
Facebook Page ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Message
Required
Max Tokens
Model
Conversation ID
Audio
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Search
Required
Articles Language
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Search
Required
User ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Recipient ID
Required
Sender ID
Required
Message
Required
Attachments
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Chat ID
Required
Message
Attachments
Conversation ID
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Conversation ID
Required
Department
Required
Message
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
User ID
Required
First name
Last name
Email
Profile image
Password
User type
Settings extra
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Time Delayed For (value)
Required
Time Delayed For (unit)
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Date/Time Delayed Until
Required
How should we handle dates in the past?
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
For AI agents & developers
Use Support Board and Delay by Zapier with AI agents and code
Beyond Zap workflows. Call Support Board and Delay by Zapier actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Support Board and Delay by Zapier actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Add Note
Delay For
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers have created over 25 million Zaps on the platform
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The average user takes less than 6 minutes to set up a Zap
Connect Support Board and Delay by Zapier to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
Create more impactful campaigns with automation
Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Learn how to automate Delay by Zapier on the Zapier blog
Make work flow with AI
Level up your Support Board to Delay by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Put your Actions on hold for a specified amount of time before sending data to another app. You can set up scheduled emails, get notified of incomplete tasks, send automatic follow-ups, and automate other tasks on your timeline.
