Connect Sophiie and Lightspeed Retail POS (X-Series) to power AI-driven automation

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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Appointment Status Changed" from Sophiie.

Add your action

An action happens after the trigger—such as "Create Customer" in Lightspeed Retail POS (X-Series).

You’re connected!

Zapier seamlessly connects Sophiie and Lightspeed Retail POS (X-Series), automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Appointment Status Changed
Triggers when the status of an appointment has been changed.
Trigger
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New Appointment Created
Triggers when a new appointment is created.
Trigger
Instant
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New Lead Created
Triggers when a new lead is created.
Trigger
Instant
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New Awaiting Pickup Sale
Triggers when a sale is awaiting pickup (with line item support). Typically a sale received from e-commerce.
Trigger
Instant
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New Register Closure
Triggers when a register is created.
Trigger
Instant
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New Voided Sale
Triggers when a sale is cancelled (with line item support).
Trigger
Instant
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Sent Consignment
Triggers when a consignment is sent.
Trigger
Instant
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Updated Inventory
Triggers when a product’s inventory is updated. If a product does not use inventory tracking, this trigger won’t fire.
Trigger
Instant
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New or Updated Product
Triggers when a product is created or updated.
Trigger
Instant
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- First Name
  Required
- Last Name
  Required
- Customer Code
- Customer Group ID
- Enable Loyalty
- Email
- Note
- Gender
- Date of Birth
- Company Name
- Do Not Email
- Phone
- Mobile
- Fax
- Twitter
- Website
- Physical Address 1
- Physical Address 2
- Physical Suburb
- Physical City
- Physical Postcode
- Physical State
- Physical Country ID
- Postal Address 1
- Postal Address 2
- Postal Suburb
- Postal City
- Postal Postcode
- Postal State
- Postal Country ID
- Custom Field 1
- Custom Field 2
- Custom Field 3
- Custom Field 4
- On Account Limit
Action
Write
- Name
  Required
- Description
- Handle
- SKU
- Type
- Code
- Source
- Source ID
- Source Variant ID
- Active
- Price Including Tax
- Price Excluding Tax
- Supply Price
- Supply ID
- Supplier Code
- Supplier ID
- Price
- Code
- Product Type ID
- Product Category ID
- Brand ID
- Tag IDs
- Attributes: Key
- Attributes: Value
- Type
- Location
- Current Amount
- Outlet ID
- Reorder Amount
- Reorder Point
- Account Code Sale
- Account Code Purchase
- Loyalty Amount
- Weight
- Weight Unit
- Length
- Width
- Height
- Dimensions Unit
- Current Amount
- Outlet ID
Action
Write
- Customer Code
- Email
- First Name
- Last Name
- Company Name
- Mobile
- Phone
- Find_deleted
- Order By
- Order Direction
- Page Size
Action
Search
- Status
- Date From
- Date To
- Invoice Number
- Customer ID
- User ID
- Outlet ID
- Order By
- Order Direction
- Page Size
Action
Search
- SKU
- Supplier ID
- Brand ID
- Tag ID
- Product Type ID
- Variant Parent ID
- Exclude Values
- Exclude: Supplier ID
- Exclude: Brand ID
- Exclude: Tag ID
- Exclude: Product Type ID
- Exclude: Variant Parent ID
- Order By
- Order Direction
- Page Size
- Name
  Required
- Description
- Handle
- SKU
- Type
- Code
- Source
- Source ID
- Source Variant ID
- Active
- Price Including Tax
- Price Excluding Tax
- Supply Price
- Supply ID
- Supplier Code
- Supplier ID
- Price
- Code
- Product Type ID
- Product Category ID
- Brand ID
- Tag IDs
- Attributes: Key
- Attributes: Value
- Type
- Location
- Current Amount
- Outlet ID
- Reorder Amount
- Reorder Point
- Account Code Sale
- Account Code Purchase
- Loyalty Amount
- Weight
- Weight Unit
- Length
- Width
- Height
- Dimensions Unit
- Current Amount
- Outlet ID
Action
Search or write

Lead Status Changed
Triggers when the status of a lead has been changed.
Trigger
Instant
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New Inquiry Created
Triggers when a new inquiry is created.
Trigger
Instant
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New Awaiting Dispatch Sale
Triggers when a sale is awaiting shipping (with line item support). Typically a sale received from e-commerce.
Trigger
Instant
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New Customer
Triggers when a customer is added.
Trigger
Instant
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- Status
Trigger
Instant
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Received Consignment
Triggers when a consignment is received.
Trigger
Instant
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Updated Customer
Triggers when a customer is updated.
Trigger
Instant
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New or Updated Outlet
Triggers when an outlet is created or updated.
Trigger
Instant
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Updated Register Closure
Triggers when a register is updated.
Trigger
Instant
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- Name
  Required
Action
Write
- Status
  Required
- User ID
  Required
- Source
- Source ID
- Register ID
- Customer ID
- Sale Date
- Note
- Short Code
- Invoice Number
- Account Transaction ID
- ID
- Product ID
  Required
- Register ID
- Sequence
- Quantity
  Required
- Price
  Required
- Cost
- Tax
  Required
- Tax ID
  Required
- ID
- Register ID
- Payment Type ID
- Payment Date
- Amount
- Register Sale Attributes
- Type
- Tax ID
Action
Write
- SKU
- Supplier ID
- Brand ID
- Tag ID
- Product Type ID
- Variant Parent ID
- Exclude Values
- Exclude: Supplier ID
- Exclude: Brand ID
- Exclude: Tag ID
- Exclude: Product Type ID
- Exclude: Variant Parent ID
- Order By
- Order Direction
- Page Size
Action
Search
- Customer Code
- Email
- First Name
- Last Name
- Company Name
- Mobile
- Phone
- Find_deleted
- Order By
- Order Direction
- Page Size
- First Name
  Required
- Last Name
  Required
- Customer Code
- Customer Group ID
- Enable Loyalty
- Email
- Note
- Gender
- Date of Birth
- Company Name
- Do Not Email
- Phone
- Mobile
- Fax
- Twitter
- Website
- Physical Address 1
- Physical Address 2
- Physical Suburb
- Physical City
- Physical Postcode
- Physical State
- Physical Country ID
- Postal Address 1
- Postal Address 2
- Postal Suburb
- Postal City
- Postal Postcode
- Postal State
- Postal Country ID
- Custom Field 1
- Custom Field 2
- Custom Field 3
- Custom Field 4
- On Account Limit
Action
Search or write
- Status
- Date From
- Date To
- Invoice Number
- Customer ID
- User ID
- Outlet ID
- Order By
- Order Direction
- Page Size
- Status
  Required
- User ID
  Required
- Source
- Source ID
- Register ID
- Customer ID
- Sale Date
- Note
- Short Code
- Invoice Number
- Account Transaction ID
- ID
- Product ID
  Required
- Register ID
- Sequence
- Quantity
  Required
- Price
  Required
- Cost
- Tax
  Required
- Tax ID
  Required
- ID
- Register ID
- Payment Type ID
- Payment Date
- Amount
- Register Sale Attributes
- Type
- Tax ID
Action
Search or write

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Customers have created over 25 million Zaps on the platform

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Connect Sophiie and Lightspeed Retail POS (X-Series) to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Sophiie to Lightspeed Retail POS (X-Series) integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Sophiie

Sophiie is a virtual receptionist that automates call handling, captures leads, books jobs, and updates your CRM—no code required.

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Related categories

CRM (Customer Relationship Management)

About Lightspeed Retail POS (X-Series)

Lightspeed Retail POS (X-Series) is a cloud-based POS and retail management software that lets retailers run their business in-store, online, and via mobile.