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SocialGrep Alerts + Zendesk + Filter by Zapier

Create tickets in Zendesk for new negative Reddit mentions of your brand

Talk gets around, and your brand's reputation may be in jeopardy if you don't stay on top of it. That's where this Zap can help. Set it up to easily turn unhappy customers into actionable support tickets with this Zapier integration. Once active, this integration automatically creates a ticket in Zendesk for each new negative Reddit mention of your brand.

Talk gets around, and your brand's reputation may be in jeopardy if you don't stay on top of it. That's where this Zap can help. Set it up to easily turn unhappy customers into actionable support tickets with this Zapier integration. Once active, this integration automatically creates a ticket in Zendesk for each new negative Reddit mention of your brand.

  1. When this happens...
    SocialGrep AlertsSocialGrep Alerts
    New Reddit Comment Mention

    Triggers when a new comment is found matching the search.

    TriggerInstant
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this!
     logo logo
    ActionWrite
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Supported triggers and actions

What does this mean?
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socialgrep-alerts logo

About SocialGrep Alerts

SocialGrep is a versatile social data collection and analysis platform that can monitor Reddit posts and comments in real time.

Related categories

  • Social Media Marketing
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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

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About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

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