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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Moved Ticket" from smartQ.

Add your action

An action happens after the trigger—such as "Send Message" in Textla.

You’re connected!

Zapier seamlessly connects smartQ and Textla, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Project
- Ticket
- Moved to Stage
Trigger
Instant
Try It
New User
Triggers when a new user is created.
Trigger
Instant
Try It
- User
Trigger
Instant
Try It
- User
Trigger
Instant
Try It
- Project
  Required
- Ticket
  Required
- Text
  Required
- Private
- Notify users
- Users to notify
Action
Write

- Name
  Required
- Project
- Stage
- Description
- Tags
- Required by
- Assigned to
- Notify everybody involved by email
- Color
- Star
Action
Write
- User ID
  Required
Action
Write

- Project
  Required
- Ticket
  Required
- Stage
- Title
- Tags
- Description
- Required by date
- Color
- Archived
- Assigned to
- Notify everybody involved by email
- Star
Action
Write
- Project
  Required
- Ticket ID
  Required
Action
Search
- Phone Number
  Required
- First Name
- Last Name
- Company
- Email
- Tags
Action
Write

- Project
Trigger
Instant
Try It
- Project
- Ticket
Trigger
Instant
Try It
- User
Trigger
Instant
Try It
- Project
  Required
- Ticket
  Required
- Archive
  Required
Action
Write
- Name
  Required
- Description
Action
Write
- Project
  Required
- Ticket
  Required
- Task
  Required
Action
Write
- Project
  Required
- Ticket
  Required
- Stage
  Required
Action
Write
- Project
  Required
- Key
  Required
Action
Search
- From Phone Number
  Required
- To Phone Number
  Required
- Message
  Required
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect smartQ and Textla to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your smartQ to Textla integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About smartQ

smartQ is an online visual ticket board for workflow management and team collaboration based on Kanban.

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Related categories

Project Management

About Textla

Textla is an SMS platform that enables businesses to reach their customers via text messages. Schedule campaigns, do two-way texting, and view deliverability.

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