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Zapier makes it easy to integrate Slack with Wati - no code necessary. See how you can get setup in minutes.

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Slack
Slack logo
Slack
1. Choose trigger event
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Wati
Wati logo
Wati
2. Choose action
Slack logo
1. Select the event
Setup
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Slack
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Public Message Posted Anywhere" from Slack.

Add your action

An action happens after the trigger—such as "Add a Contact" in Wati.

You’re connected!

Zapier seamlessly connects Slack and Wati, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Trigger for Bot Messages?
    • Optimized data
    Trigger
    Instant
    Try It
    • Channel
      Required
    • Trigger for Bot Messages?
    • Optimized data
    Trigger
    Instant
    Try It
    • Channel
    • User Name
    • Shared
    Trigger
    Instant
    Try It
    • Search Query
      Required
    • Optimized data
    Trigger
    Polling
    Try It
    • Include_alias
    Trigger
    Instant
    Try It
    • Username
    • Highlight Word
    • Trigger for Bot Messages?
    • Only Public Channels?
    Trigger
    Instant
    Try It
    • Channel
      Required
    Trigger
    Instant
    Try It

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Practical ways you can use Slack and Wati

Send Slack messages for new WhatsApp contacts

When new contacts are created on Wati from incoming WhatsApp messages, notify the team in a designated Slack channel. This ensures the team stays informed of new leads or inquiries immediately, enabling faster follow-ups and better customer engagement.

Business Owner
Try it
Log WhatsApp messages in Slack threads

When a new WhatsApp message is received in Wati, use Zapier to post it as a thread reply to an existing Slack message. This centralizes communication for IT, especially useful for handling technical support communications or tracking system updates received via WhatsApp.

IT
Notify Slack about WhatsApp messages

When a new incoming WhatsApp message arrives in Wati, use Zapier to post an update in a specific Slack channel. This automation keeps the marketing team aware of incoming customer communications, ensuring no potential opportunities are missed, and enhances response time.

Marketing & Marketing Ops

Learn how to automate Slack on the Zapier blog

Make work flow with AI

Level up your Slack to Wati integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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About Wati
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
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