Slack + tawk.to
Send private Slack messages when new tickets are created in tawk.to
When a new ticket comes in from tawk.to, streamline your response time by instantly sending a private channel message in Slack. This workflow keeps your team in the loop, ensuring timely responses to customer inquiries. By integrating tawk.to and Slack, you can turn your customer support into a seamless process that boosts efficiency and satisfaction.
When a new ticket comes in from tawk.to, streamline your response time by instantly sending a private channel message in Slack. This workflow keeps your team in the loop, ensuring timely responses to customer inquiries. By integrating tawk.to and Slack, you can turn your customer support into a seamless process that boosts efficiency and satisfaction.
- When this happens...New Ticket
Triggers when a new ticket is created.
- automatically do this!Send Private Channel Message
Triggers when a new message is posted to a specific #private-channel or multi-dm.
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