SkedPal + Zendesk

SkedPal + Zendesk integrations

Create tasks in SkedPal for new tickets in Zendesk

Manage your workflow better with this seamless integration between Zendesk and SkedPal. Whenever a new ticket is opened in Zendesk, a corresponding task is created in SkedPal, streamlining your task management process. This routine ensures that all customer inquiries are timely addressed, enhancing service efficiency and customer satisfaction.

When this happens...
New TicketTriggers when a new ticket is created. Optionally select an organization.
TriggerPolling
automatically do this!
Create TaskCreates a new task.
ActionWrite

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More things you can do with Zendesk and SkedPal

Discover other triggers and actions you can use with Zendesk and SkedPal

New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New User
Triggers when a new user is created.
Trigger
Polling
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- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write

- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write
- Parent Task
  Required
- Include all nested levels under this parent?
Trigger
Polling
Try It
- Task
  Required
- Mark Complete?
  Required
Action
Write
Update Schedule
Update Schedule
Action
Write
- Name
  Required
Action
Search
- Task Name
  Required
- Parent Task
  Required
- Notes
- Plan Start
- Plan End
- Due Date
- Duration
- URL
- Tags
- Time Maps
- Multiple Time Maps
- Flexible Plan
- Priority
Action
Search or write

- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
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- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write
- Parent Task
  Required
- Include all nested levels under this parent?
Trigger
Polling
Try It
Favorite Tasks
Triggers when a task is added to the favorites.
Trigger
Polling
Try It
- Parent Task
  Required
- Task Name
  Required
- Notes
- Plan Start
- Plan End
- Due Date
- Duration
- URL
- Tags
- Time Maps
- Multiple Time Maps
- Flexible Plan
- Priority
Action
Write
- Task
  Required
- Task Name
- Notes
- Plan Start
- Plan End
- Due Date
- Duration
- Flexible Plan
Action
Write
- Id
  Required
Action
Search

About SkedPal

SkedPal is a smart calendar app that schedules your to-do's based on your commitments and preferences.

Learn moreLearn moreHelpHelp

Related categories

Task Management

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

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