Sinch + Zendesk
Create Zendesk tickets for new inbound messages in Sinch
Activate this integration to accept support desk tickets via SMS or WhatsApp. Once this Zap is in place, you'll automatically convert inbound messages via Sinch into new Zendesk tickets.
Activate this integration to accept support desk tickets via SMS or WhatsApp. Once this Zap is in place, you'll automatically convert inbound messages via Sinch into new Zendesk tickets.
- When this happens...New Inbound Message
Triggers when a user sends you a message.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About Sinch
Send and receive messages over SMS, WhatsApp, Facebook, Instagram, Telegram, Viber, and more using Sinch — a single app, all the messaging channels you need!
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
