Sinch + Zendesk integrations
Create Zendesk tickets for new inbound messages in Sinch
Activate this integration to accept support desk tickets via SMS or WhatsApp. Once this Zap is in place, you'll automatically convert inbound messages via Sinch into new Zendesk tickets.
- When this happens...New Inbound MessageTriggers when a user sends you a message.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Sinch and Zendesk
Discover other triggers and actions you can use with Sinch and Zendesk
- AppRequired
- Callback TriggersRequired
Try ItTriggerInstant- AppRequired
- Message TypesRequired
Try ItTriggerInstant- Send a Message
Send a message via the Sinch Conversation API
ActionWrite - TagsRequired
Try ItTriggerPolling
- New Inbound Fax
Triggers when a user sends you a fax.
Try ItTriggerInstant - Recipient's number'sRequired
- Sender number
- Fax file (as binary)
- Fax file (as url)
- Resolution
- Header text
- Header Page numbers
- Header timezone
- Labels
ActionWrite- New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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