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Sinch + Zendesk

Sinch + Zendesk

Sinch + Zendesk integrations

Create Zendesk tickets for new inbound messages in Sinch

Activate this integration to accept support desk tickets via SMS or WhatsApp. Once this Zap is in place, you'll automatically convert inbound messages via Sinch into new Zendesk tickets.

  1. When this happens...
    New Inbound Message
    New Inbound Message
    New Inbound MessageTriggers when a user sends you a message.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Sinch and Zendesk

Discover other triggers and actions you can use with Sinch and Zendesk

    • App
      Required
    • Callback Triggers
      Required
    Trigger
    Instant
    Try It
    • App
      Required
    • Message Types
      Required
    Trigger
    Instant
    Try It
  • Sinch triggers, actions, and search
    Send a Message

    Send a message via the Sinch Conversation API

    Action
    Write
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Recipient's number's
      Required
    • Sender number
    • Fax file (as binary)
    • Fax file (as url)
    • Resolution
    • Header text
    • Header Page numbers
    • Header timezone
    • Labels
    Action
    Write
    • View
      Required
    Trigger
    Polling
    Try It
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About Sinch
Send and receive messages over SMS, WhatsApp, Facebook, Instagram, Telegram, Viber, and more using Sinch — a single app, all the messaging channels you need!
Related categories
zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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Related Zap Templates

  • Send SMS messages via Sinch for new Zendesk tickets