ShareFile + Zendesk integrations
Create tickets in Zendesk for new files in ShareFile
Easily manage your customer service with this efficient workflow. When a new file is added in ShareFile, a ticket is generated in Zendesk. This process streamlines your file tracking and customer support, ensuring quick and consistent responses to each issue.
- When this happens...New FileTriggers when a new file is added to the chosen folder.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with ShareFile and Zendesk
Discover other triggers and actions you can use with ShareFile and Zendesk
- New Client
Triggers when a new client is created.
Try ItTriggerPolling - FolderRequired
- DescriptionRequired
- Note NameRequired
ActionWrite- Parent FolderRequired
- NameRequired
- Description
ActionWrite- FolderRequired
- FileRequired
ActionWrite
- FolderRequired
Try ItTriggerPolling- FolderRequired
- URL NameRequired
- UrlRequired
- Description
ActionWrite- EmailRequired
- First NameRequired
- Last NameRequired
- Company
- PasswordRequired
- Can Reset PasswordRequired
- Can View SettingsRequired
ActionWrite- Api_docs_info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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