ServiceNow + Slack

Send private Slack messages when records are updated in ServiceNow

Improve your responsiveness with this streamlining automation between ServiceNow and Slack. Whenever a record in ServiceNow gets updated, this workflow sends a message directly to your designated private Slack channel. It allows for prompt communication on key changes, ensuring everyone stays informed and can react promptly. Take advantage of this real-time connectivity to maintain efficient work processes.

Improve your responsiveness with this streamlining automation between ServiceNow and Slack. Whenever a record in ServiceNow gets updated, this workflow sends a message directly to your designated private Slack channel. It allows for prompt communication on key changes, ensuring everyone stays informed and can react promptly. Take advantage of this real-time connectivity to maintain efficient work processes.

  1. When this happens...
    ServiceNowServiceNow
    Updated Record

    Triggers when an existing record is updated.

    TriggerScheduled
  2. automatically do this!
    SlackSlack
    Send Private Channel Message

    Triggers when a new message is posted to a specific #private-channel or multi-dm.

    ActionWrite
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Supported triggers and actions

    • TableRequired

    Trigger
    Scheduled
    Try It
    • TableRequired

    Action
    Write
    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • TableRequired

    Action
    Search or write
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servicenow logo

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

Related categories

  • Developer Tools
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

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