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Secretaría.es + Zendesk + Filter by Zapier

Create Zendesk tickets from new Secretaría.es call notes

Whenever Secretaría.es handles a new call from one of your prospects, they will be added as a ticket in Zendesk automatically. You can filter the call notes based on call reasons. Refer to your Secretaría.es account for your configured call reasons. This eliminates the need for creating tickets manually after you get calls.

Whenever Secretaría.es handles a new call from one of your prospects, they will be added as a ticket in Zendesk automatically. You can filter the call notes based on call reasons. Refer to your Secretaría.es account for your configured call reasons. This eliminates the need for creating tickets manually after you get calls.

  1. When this happens...
    Secretaría.esSecretaría.es
    Generation of the Callnote or Voicemail

    Triggers when a new callnote is created or a voicemail message is received.

    TriggerInstant
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this!
     logo logo
    ActionWrite
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Supported triggers and actions

What does this mean?
    • Only continue if...Required

    Action
    Filter
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About Secretaría.es

Secretaría.es is your virtual assistant. Real secretaries take your calls – enabling you to focus on what really matters for your business.

Related categories

  • Communication
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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

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About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

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