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Sangoma
Sangoma
1. Choose trigger event
HubSpot
HubSpot
2. Choose action
1. Select the event
Setup
Test
Sangoma
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Both Call" from Sangoma.
Add your action
An action happens after the trigger—such as "Update Contact Subscription Preferences" in HubSpot.
You’re connected!
Zapier seamlessly connects Sangoma and HubSpot, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
New Both Call
Triggers when whether a New Inbound Call is received or A New Outbound is placed on your PBX.
Halt my task if contact is already a member of the list
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Create Company
Creates a Company in HubSpot.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Create Associations
Creates associations between objects.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Note
Halt task if any associations error occurred
Engagement Type
Required
Assigned To
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Note
Social Media Channel
Required
Message Content
Required
When
Save as draft
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Note
Note
Name
Required
Company
Contact
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Delete CRM Object
Deletes a CRM object from HubSpot
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Company ID
Required
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Type of Custom Object
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Note
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Product ID
Required
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Create Line_item
Creates a Line_item in HubSpot.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Note
Contact Email Address
Required
Event ID
Required
Contact Value
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Get CRM Object
Gets a CRM object from HubSpot by ID
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Note
List Name
Required
Contact
Required
Halt my task if contact wasn't a member of the list
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Create Ticket
Creates a Ticket in HubSpot.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Update Contact
Update a Contact in HubSpot.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Update Line_item
Update a Line_item in HubSpot.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Update Product
Update a Product in HubSpot.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Type of Custom Object
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Folder
Required
Filename
Required
Access level
Required
File
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Api_docs_info
Stop on error
Required
HTTP Method
Required
URL
Required
Query string parameters
Additional request headers
Body
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Note
Name
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Search
Find existing data in your app
Note
Name
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Find Associations
Find associations between objects.
Action
This is an event a Zap performs.
Search
Find existing data in your app
Object Type
Required
Pipeline Id
Required
Stage Id
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Search
Find existing data in your app
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Search
Find existing data in your app
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Type of Custom Object
Required
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
For AI agents & developers
Use Sangoma and HubSpot with AI agents and code
Beyond Zap workflows. Call Sangoma and HubSpot actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Sangoma and HubSpot actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Search Call Data
Update Contact Subscription Preferences
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Practical ways you can use Sangoma and HubSpot
Track incoming Sangoma calls as contacts in HubSpot.
When a new inbound call is received in Sangoma, Zapier creates or updates a contact in HubSpot. This ensures your engineering team keeps a record of every customer interaction to trace back service requests or inquiries efficiently. It promotes a seamless workflow between communication logs and CRM, improving response times for technical support.
Use Zapier to log every new call activity (inbound or outbound) from Sangoma into HubSpot. IT teams can analyze communication volumes and patterns in the CRM for system optimizations and network performance analysis without manual intervention. This automation supports efficient resource management and troubleshooting in telecommunication systems.
Log customer calls in Sangoma to deals in HubSpot.
Zapier connects your calls and deals by logging every new outbound call made on Sangoma directly to an existing deal in HubSpot. This integration ensures that the marketing team has visibility into the communication history associated with customer transactions, enabling data-driven campaign planning and precision targeting.
Level up your Sangoma to HubSpot integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Sangoma + HubSpot integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Sangoma and HubSpot
How can I set up an integration between Sangoma and HubSpot?
To integrate Sangoma with HubSpot, you need to create a Zap that connects both applications. First, select Sangoma as the trigger app and choose the event that will start the Zap, such as 'New Call'. Then connect to your Sangoma account. Next, select HubSpot as the action app and choose what should happen in response, like 'Create Contact' or 'Update Deal'. Finally, map the data from Sangoma to your HubSpot fields.
What triggers are available for Sangoma when integrating with HubSpot?
When setting up a Zap between Sangoma and HubSpot, you can use triggers such as 'New Call', which activates whenever there is an incoming call logged in your Sangoma system. This trigger can initiate actions in HubSpot like creating or updating contacts.
What actions can I perform in HubSpot via integration with Sangoma?
Once you have set up a trigger from Sangoma, you can perform several actions in HubSpot. These include creating new contacts, updating existing contact information based on call details from Sangoma, recording call activities on timelines, and even triggering workflows within HubSpot.
Is it possible to update existing contacts in HubSpot using data from a Sangoma call?
Yes, by using Zapier's integration capabilities, any new call detail captured by the 'New Call' trigger in Sangoma can be used to automatically update existing contact records in your HubSpot account. Simply map relevant data fields during zap setup.
Can I automate creating deals in HubSpot based on calls received in Sangoma?
Certainly! You can automate deal creation by setting up a flow where each 'New Call' trigger event from Sangoma initiates an action to create a deal within your specified pipelines or stages in HubSpot based on call dispositions or parameters.
How do we handle authentication for connecting Sangoma with HubSpot through our platform?
During setup of each Zap involving Sangoma and HubSpot, authentication will be required. You need to verify access for both applications - log into your accounts securely through our interface allowing us to access necessary data while maintaining privacy standards.
How is error handling managed when integrating calls between our services and HubSpot?
Our platform provides detailed error messages if any issues arise during the integration process between your systems and HubSpot. You'll receive notifications directly within the dashboard outlining errors such as authentication failures or mismatched field types so corrections can be promptly addressed.
About Sangoma
Sangoma is a leading voice and Unified Communications (UC) solution provider.