Put Robodesk to work with AI and enterprise-grade automation
Automate smarter with Robodesk and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Add Reply
Triggers when a new reply is added to a ticket.
Try ItTriggerPolling - Update Ticket
Triggers when a ticket status is updated.
Try ItTriggerPolling - Create User
Triggers when a new user is created.
Try ItTriggerPolling - Ticket IDRequired
- MessageRequired
- Author Type
- Author Name
- Author Email
ActionWrite
- Create Ticket
Triggers when a new ticket is created in Robodesk.
Try ItTriggerPolling - Delete Ticket
Triggers when a ticket is permanently deleted.
Try ItTriggerPolling - Delete User
Triggers when a user is deleted.
Try ItTriggerPolling - TitleRequired
- Customer EmailRequired
- Description
- Customer Name
- Category
- Priority
ActionWrite
For builders
Let your AI safely access Robodesk
Go beyond Zap workflows. Install Zapier in your AI to call Robodesk actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
Call actions in natural language with Zapier MCP
Act in Robodesk from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Work in code with the Zapier SDK
Expose Robodesk actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a Robodesk connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "robodesk", owner: "me" });
await zapier.runAction({
app: 'robodesk',
action: 'add_reply',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.







