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RingCentral + Salesforce

RingCentral + Salesforce

RingCentral + Salesforce integrations

Update Salesforce records when new sms/mms are received in RingCentral

Keep your records updated in Salesforce whenever a new SMS/MMS is received in RingCentral with this efficient workflow. It extracts relevant information from every new message in RingCentral and instantly updates the corresponding data in your Salesforce records. This saves time and effort, ensuring all information on your Salesforce records remains current and consistent.

  1. When this happens...
    New SMS/MMS Received
    New SMS/MMS Received
    New SMS/MMS ReceivedTriggers when there is a new SMS/MMS received.
  2. automatically do this!
    Update Record
    Update Record
    Update RecordUpdates an existing record for a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
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More things you can do with RingCentral and Salesforce

Discover other triggers and actions you can use with RingCentral and Salesforce

    • Description
    • Call Log Type
      Required
    • View
      Required
    • Phone Number
    • Extension Number
    • Direction
    • Recording Type
    • Missed Calls Filter
    • Results
    • Delay By
    Trigger
    Polling
    Try It
  • RingCentral triggers, actions, and search
    Do Not Disturb (DND) Presence Updated

    Triggers when a user wants to change the Do Not Disturb (DND) presence status.

    Trigger
    Instant
    Try It
    • Description
    • Call Log Type
      Required
    • Delay By
    Trigger
    Polling
    Try It
    • Type
    • Status
      Required
    Trigger
    Instant
    Try It
    • Type
    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search
    New Voicemail

    Triggers when there is a new incoming voicemail.

    Trigger
    Instant
    Try It
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About RingCentral
RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
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About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
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