Create Salesforce records for every new RingCentral call recording
Improve your customer interaction documentation by coupling RingCentral with Salesforce. With this easy-to-set-up workflow, each time a new call recording is logged in RingCentral, a record gets created in Salesforce. This not only enhances data management but also ensures vital customer details are captured effectively, paving the way for better customer relations management.
Improve your customer interaction documentation by coupling RingCentral with Salesforce. With this easy-to-set-up workflow, each time a new call recording is logged in RingCentral, a record gets created in Salesforce. This not only enhances data management but also ensures vital customer details are captured effectively, paving the way for better customer relations management.
- When this happens...New Call Recording
Triggers when a call has been recorded.
- automatically do this!Create Record
Creates a new record of a specified Salesforce object.
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Description
Call Log TypeRequired
ViewRequired
Phone Number
Extension Number
Direction
Recording Type
Missed Calls Filter
Results
Delay By
Try ItDo Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Try ItDescription
Call Log TypeRequired
Delay By
Try ItType
StatusRequired
Try It