Connect Retell AI and Telnyx to power AI-driven automation

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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Watch Call" from Retell AI.

Add your action

An action happens after the trigger—such as "Dial a Number" in Telnyx.

You’re connected!

Zapier seamlessly connects Retell AI and Telnyx, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Call Status
- Direction
- From Number
- To Number
- Agent ID
- Sort Order
- Limit
- Start Timestamp Upper Threshold
- Start Timestamp Lower Threshold
Trigger
Polling
Try It
- Knowledge Base Name
  Required
- Info
- Texts
- URLs
- Files
- Enable Auto Refresh
Action
Write
- Phone Number
  Required
- Termination URI
  Required
- SIP Trunk Auth Username
- SIP Trunk Auth Pass
- Agent ID
  Required
- Weight
  Required
- Agent Version
- Agent ID
  Required
- Weight
  Required
- Agent Version
- Nickname
- Inbound Webhook URL
Action
Write
- Agent ID
  Required
- Agent Version
- From Number
- To Number
- Direction
- Item
- Variable
Action
Write
- Agent ID
  Required
Action
Search

- LLM ID
  Required
Action
Search
- Limit
Action
Search

- Limit
- Pagination Key
- Pagination Key Version
Action
Search
- Info
Action
Search
- Limit
- Sort Order
Action
Search
List TeXML Applications
Retrieves a list of TeXML applications on a Telnyx profile -
Trigger
Polling
Try It
- Application Name
  Required
Trigger
Instant
Try It
- Fax Application Name
  Required
- Webhook Event Failover Url
Trigger
Instant
Try It
- Application Name
  Required
- Webhook Failover Url
Trigger
Instant
Try It
- Call Control Id
  Required
- Audio URL
  Required
- Stop
- Overlay
- Loop
Action
Write
- Source Number (+E.164 Format) Example: +14005550000
  Required
- Destination Number (+E.164 Format) Example: +13005550000
  Required
- Message Content
  Required
Action
Write
- From
  Required
- To
  Required
- Text
  Required
Action
Write
- TeXML Application ID
  Required
- From
  Required
- To
  Required
- Dynamic Variables
Action
Write

- Area Code
- Agent ID
  Required
- Weight
  Required
- Agent Version
- Agent ID
- Weight
- Agent Version
- Nickname
- Number Provider
- Country Code
- Toll Free
- Phone Number
Action
Write
- Version
- Model
- Speech to Speech Model
- Model Temperature
- Model High Priority
- Tool Call Strict Mode
- General Prompt
- Tools
- Values
- Starting State
- Begin Message
- Variables
- IDs
- Config
Action
Write
- From Number
  Required
- To Number
  Required
- Override Agent Id
- Override Agent Version
- Retell LLm Dynamic Variables
- Data
Action
Write
- Call ID
  Required
Action
Search
- Phone Number
  Required
Action
Search
- Voice ID
  Required
Action
Search
- ID
  Required
Action
Search
- Limit
- Sort Order
- Skip
- Call Status
- Agent Id
- Upper Threshold
- Lower Threshold
- Direction
- From Number
- To Number
Action
Search
- Limit
- Sort Order
Action
Search
- Info
Action
Search
New Phone Number
Triggers on a new order of a phone number
Trigger
Polling
Try It
- Application Name
  Required
Trigger
Instant
Try It
- Application Name
  Required
- Webhook Failover
Trigger
Instant
Try It
- Connection Id
  Required
- Source Number
  Required
- Destination Number (+E.164 Format) Example: +13005550000
  Required
- From Display Name
Action
Write
- Source Number (+E.164 Format) Example: +14005550000
  Required
- Destination Number (+E.164 Format) Example: +13005550000
  Required
- Connection Id
  Required
- PDF Url
  Required
- T.38 Enabled
Action
Write
- From Number (+E.164 Format) Example: +14005550000
  Required
- To Number (+E.164 Format) Example: +1333555000
  Required
- Media URL
  Required
- Subject Line
- Text
Action
Write
- Call Control Id
  Required
- Speaking Voice
  Required
- Language
  Required
- Text
  Required
- Stop
Action
Write

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Retell AI and Telnyx to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Retell AI to Telnyx integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Retell AI

Retell AI is a conversation intelligence platform that turns customer calls into actionable insights.

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Related categories

AI Agents

About Telnyx

Telnyx is a full-featured global communications platform with an SMS API built for reliable, enterprise-grade messaging on a secure network.